김윤호
TERRIBLE CUSTOMER SERVICE
So I just signed up for the 1-week free trial with my credit card detail and I planned to cancel it before the "real" subscription begins. So I e-mailed the customer service centre to cancel my subscription when the free trial was about to end. It was May 24 and writing this on August 24 and they haven't cancel my subscription until now and the money I have wasted is more than $100. Terrible customer service, they purposely create delays in the process so they can "eat" your money.




