BetterMe Rx is your trusted source for the latest and safest solutions for effective weight loss, hair growth, skin care and more. Our platform offers private, and convenient healthcare solutions, all without ever leaving your home.Our telehealth team is committed to top quality care with U.S. Based Board Certified physicians. Explore our range of services today and witness firsthand the seamless path to achieving better health. Benefit from confidential treatment and complimentary shipping all at affordable prices. No insurance required.
BetterMe Rx (bettermerx.com) has 427 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
bettermerx.com
Website
bettermerx.com
Category
Hospital & Emergency
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have spoken to two representatives and both were very helpful and solved the problem for me. They don't leave you without understanding what's going on
Response from BetterMe RxJun 16, 2026
Thank you, Margaret, for sharing your experience.
We’re delighted to hear that our team was able to help resolve your concerns and ensure you understood what was happening every step of the way. Providing clear communication and responsive support is extremely important to us, and it’s wonderful to know that our representatives made a positive impression.
Thank you for your kind words and for choosing BetterMe Rx.
— The BetterMe Rx Team
MA
Mannette
Very informative.
Very informative.
Response from BetterMe RxJun 16, 2026
Thank you, Mannette, for your review.
We’re pleased to hear that you found the information provided helpful and informative. We believe that educating patients and helping them understand their treatment is an important part of a successful experience.
Thank you for choosing BetterMe Rx and for taking the time to share your feedback.
— The BetterMe Rx Team
KA
Katie
No response when I contact customer…
No response when I contact customer support. I’ve gained several pounds since starting the GLP1. Overpriced. Especially for something that doesn’t work!
Response from BetterMe RxJun 16, 2026
Thank you, Katie, for sharing your feedback.
We’re sorry to hear that your experience has been disappointing. We understand how frustrating it can be when you’re not seeing the results you hoped for, especially after making an investment in your health.
We would like to clarify that our team did respond to your message through the patient portal on June 9 and reviewed your concerns regarding treatment progress. At the time, you had recently started tirzepatide and were still on the introductory 2.5mg dose, which is intended to help patients adjust to the medication before progressing to higher therapeutic doses where many patients begin to experience more significant results.
We recognize that every patient’s journey is different, and we appreciate the opportunity to address your concerns. Thank you for sharing your experience and feedback.
— The BetterMe Rx Team
JA
Janie
Duped and no answers or support this is not Wegovy
I have never spoken to a Dr
there was no info with my tablets in the package
I called the pharmacy listed waited forever . They had no answer for me and said someone would call me back .
I am disgusted and disappointed and now afraid to take this drug which I have no idea what is in it as learned it is not Wegovy but pseudo Rx from compounding pharmacy in Texas with minimal workers and I can’t get a hold of anyone .
I have been duped !
Response from BetterMe RxMay 24, 2026
Hi Janie,
We’re sorry to hear about your experience and understand why you felt frustrated.
We do want to clarify one important point: BetterMe Rx does not advertise or sell brand-name Wegovy, nor do we state that patients are receiving Wegovy. Treatment information, medication type, and prescription details are provided during the intake and approval process.
After reviewing your account, we were unable to find previous emails, portal messages, or support requests. However, approval updates, shipping notifications, and account information are sent from [email protected], which can occasionally land in spam folders.
That said, we never want a patient to feel uncertain about their medication or unsupported. Because of your concerns, we have already processed a cancellation and issued a refund.
We appreciate your feedback and will continue improving communication and education for patients starting treatment.
– BetterMe Rx Support
JE
Jessie
The process was quick and efficient
The process was quick and efficient. The pricing is clearly disclosed with multiple options for your best fit. Communication was provided at every step and they were accommodating to quickly fix a shipping issue for me. The meds came very quickly and in discreet packaging to avoid drawing attention from potential thieves. So far I have been very impressed with the support.
Response from BetterMe RxJun 16, 2026
Thank you, Jessie, for taking the time to share such a detailed review.
We’re delighted to hear that you found the process quick and efficient and that the pricing and program options were clearly explained. We believe transparency and communication are essential, so we’re especially pleased that you felt informed every step of the way.
We’re also glad our team was able to quickly resolve your shipping issue and that your medication arrived promptly and discreetly. Providing responsive support and a seamless patient experience is exactly what we strive for.
Thank you for your kind words and for choosing BetterMe Rx. We look forward to continuing to support your journey.
— The BetterMe Rx Team
FR
Frank
Excellent service from start to finish
Excellent service from start to finish! The website was easy to use, prices were fair, and my order arrived quickly and securely packaged. The doctors provided clear, detailed instructions that made everything simple and reassuring. Customer support was also responsive and helpful throughout the process. Reliable, convenient, and professional — highly recommend!
Response from BetterMe RxMay 23, 2026
Hi Frank,
Thank you so much for taking the time to share your experience.
We’re thrilled to hear that everything — from the website experience and provider guidance to shipping and customer support — met your expectations. Our goal is to make treatment simple, transparent, and supportive from start to finish, so feedback like this means a lot to our team.
We truly appreciate your trust in BetterMe Rx and look forward to supporting you throughout your journey.
– BetterMe Rx Support
FH
Fabiana H.
The service on the website is exceptional
Since I started my treatment, I have seen results almost immediately. The service on the website is exceptional, and the customer care is very professional; shipments are fast, and the platform is very easy to use.
Response from BetterMe RxMay 23, 2026
Hi Fabiana,
Thank you for your wonderful review and for trusting BetterMe Rx with your journey.
We’re so happy to hear you’ve seen results and that your experience with our platform, shipping, and customer support has been positive. Making treatment convenient, supportive, and easy to navigate is incredibly important to us.
We truly appreciate your kind words and look forward to continuing to support you along the way.
– BetterMe Rx Support
JI
Jill
Everything went well.
Everything went well.
Response from BetterMe RxMay 23, 2026
Hi Jill,
Thank you for taking the time to leave a review.
We’re happy to hear everything went well and that you had a positive experience with BetterMe Rx. We appreciate your trust and the opportunity to support your journey.
Thank you again for choosing us.
– BetterMe Rx Support
