customer
Jeremy Crooks was awesome
Jeremy Crooks was awesome
Response from Better Lending LLC. NMLS 2085351Mar 8, 2021
Thanks very much for taking the time to write this. We appreciate it.

We are a full-service mortgage lender with an easy and transparent process, with lower rates.We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.NMLS: 2085351
Better Lending LLC. NMLS 2085351 (betterlending.com) has 82 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · Saint Charles, Illinois
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Investments & Wealth · Chicago, Illinois
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Investments & Wealth · Chicago, Illinois
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Investments & Wealth · Chicago, Illinois
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Showing 75 reviews with 5 stars · Clear filters
customer
Jeremy Crooks was awesome
Response from Better Lending LLC. NMLS 2085351Mar 8, 2021
Thanks very much for taking the time to write this. We appreciate it.
Stel
Wow, I've done a lot of refi's over the years but thanks to Carter Thomas, none have ever been so seamless! We had received multiple offers in the mail to refi and after countless phone calls and exchanges of information, we settled on Better Lending. Their rates and closing costs were very competitive, but what sold us was Carter. I asked a thousand questions and made him go over the particulars of their offer multiple times to ensure there wasn't some hidden or unexplained cost. Because he was so kind, patient, and knowledgeable, we decided to go with Better Lending, even though our own well-known bank offered to match Better Lending's offer. He cared about earning our business more than our current lender appeared to care about keeping it. Thanks, Carter, for making this experience the best refi we've done to date!
Response from Better Lending LLC. NMLS 2085351Feb 18, 2021
Well thank you, Stel. We appreciate the great feedback and we're glad Carter could make your experience so smooth.
Parid R.
I have had the opportunity to do a few transactions with Better Lending. The entire team from Larry, Redi and Varun are very helpful and responsive. What I appreciate the most is the fact that the team is always fair and there are no surprises. They deliver on their commitment and always try to do whats best for the client. Better Lending will always be the first place i go for any of my mortgage needs.
Response from Better Lending LLC. NMLS 2085351Jan 28, 2021
Hello Parid. Thank you very much for taking the time to write this. We are happy to hear you are satisfied with us and our services. We appreciate it greatly!
Parid R.
I have had the pleasure to transact with Better Landing a few times. I have done 2 refi's and 2 purchases. The refi process has always been very smooth and quick. The whole team is very knowledgeable and take out the guess work. They provide a very clear check list of all the documentation along with a secure portal to make the process easy. They are also one of the few landing providers that are fair and deliver on what they say without any surprises. I would definitely recommend them to my friends and family and will do business with them again.
Genti
Great company for a mortgage loan! They have excellent rates, quick closing, and great customer service. Highly recommended!
Response from Better Lending LLC. NMLS 2085351Jan 28, 2021
Hello Genti. We appreciate you taking the time to write this review for us. We are happy to hear you are satisfied with our services. Thank you!
ervis B.
I had a great experience and would highly recommend working with redi gjojdeshi he was always a step ahead of me and was able to answer all the questions i had before i even asked them very professional and awesome customer service
Response from Better Lending LLC. NMLS 2085351Jan 28, 2021
Hello Ervis. Thank you very much for taking the time to write this on our behalf. We are very happy to hear it was a pleasant experience. We appreciate it greatly!
Tasho T.
Very easy to work with. Handled everything promptly and made me feel comfortable throughout the whole process!!! Thank you for your services.
juanito S.
I was very impressed with Greg and Tom's work ethic. They kept me informed every step of the way. They were sincere and honest. After closing, I did something that I have never done before: I texted them a personal note just to say THANKS and I pray that The Good Lord continues to bless them.
Response from Better Lending LLC. NMLS 2085351Jan 28, 2021
Hello Juanito. Thank you very much for writing this on our behalf. We appreciate it greatly and we are happy to hear that your experience with us was a pleasant one. We appreciate it greatly!