Better ImpactReviews of betterimpact.com

Better Impact is a great comprehensive volunteer database. One of the best features is that they are continually updating based on what their users are seeing a need for. Even without the updates the database has more than met my expectations. Prices are also very reasonable. They have excellent customer service; both through online tutorials and responsive chats. We have been able to much easier track volunteer hours that are given to our organization with this program. Sending out emails to certain groups of volunteers to stay in communication and update them on what is happening in our facility is easy and quick. They have a training page. As a healthcare facility this is huge to maintain compliance we must complete yearly volunteer training sessions. Not everyone can come to an in person training but they can view and complete the training online. Scheduling is very easy. We have greatly enjoyed being able to see who is on the schedule and having volunteers be able to schedule themselves. Overall this is a very robust volunteer database and a reasonable cost.

I implemented Better Impact at our public hospital in 2017 and have never looked back. The software covers the entire life cycle of volunteering and streamlines the administration necessary to provide excellence in volunteer engagement. The company are also excellent listeners and communicators and are very responsive to user feedback.I genuinely cannot recommend Better Impact highly enough.

I've been using BI for over 5 years and I'm sold. Easy interface for administrators. I like using it so much, I've recommended it to other municipalities. With 1700 active volunteers and another 1000 always in some form of on-boarding, it makes our lives so much more organized.

We have been using Better Impact for nearly ten years for our 400+ volunteers and we are very happy with it. They have done a great job of taking user suggestions and making regular updates, making it one of the best and most cost effective volunteer management systems around.

We recently signed up to Better Impact – Enterprise Edition after researching many volunteer databases, we found that this software package was perfect for what we needed for our extensive volunteer program. Andy and the team have been awesome through the whole process. Since the initial set up and training we now have our first volunteers in the system, yey. Better Impact is one of the easiest data programs I have used and the online support videos and manual hub makes it so easy to find the answer to your questions. But knowing that you can chat to someone online anytime is also reassuring. Thanks to Better Impact we will be able to streamline our volunteer processes, activities and reporting. I would not hesitate in recommending this program to other involving volunteering organisations, big or small.

Better Impact and the volunteer portal MyImpactPage is changing how we work and engage with our volunteers. It is a fantastic management tool and is helping us to communicate better with our volunteers. The only thing I would ask BI to work on is the reporting functionality as I am finding it a bit restrictive. Other than the reporting I love this system!

Since DE Humane switched over to My Impact I can't go any further then the home page. i can't see a schedule, can't enter hours. All I am allowed to see is the home page. So to me the site is lousy. Looks like if you came over from the old site, you are locked out from anything but the home page. I have asked the one in charge at DHA but have not gotten anywhere. I can't even access past the home page from my mobile phone browser. I have used all my browsers and even had a fried that is in IT try and he could not get any further then the home page either.

Better Impact has streamlined our volunteer coordination saving us time and money. All of our volunteers (75) have embraced the technology. They have been supported to use their schedules to sign up to shifts and log hours using the timeclock. Even though the team are predominantly retired, they have embraced the learning process and are now using technology to confidently communicate with family and friends using their own smart devices - which was a surprise advantage of Better Impact. Andy and his team are always available to assist by answering questions quickly and clearly, otherwise their video tutorials are quick and easy to follow.