Better HarnessReviews of betterharness.com

2024-01-04 I ordered a harness on 2023-12-13; received it on or about 2023-12-18 or 19. I opened the harness and found the Fastex-type buckle required two hands to open. I emailed BetterHarness at its support address on 2023-12-21 asking if I should return the harness to the 11161 Condor Ave. return address on the original package. I have never received a reply. On 2023-12-22 I USPS mailed the harness, unused, to the Condor Ave. address. The USPS returned the package with a 2023-12-27 label stating RETURN TO SENDER NO SUCH NUMBER UNABLE TO FORWARD. Today I contacted my bank and opened a disputed claim for the $31.45. The company has not responded to my email and appears uninterested in honoring its "60 days Money Back Guarrantee."

I already told you the harness was CHEAP (stitching) askew, threads a mess. Will donate to FCHS for a little dog to wear home. Lease was good as was car harness. Otherwise you guys can’t compete w/other companies (check out Joyride) they have quality goods. m

I sent an email. Part of the harness is missing. Whether it came off in the first 15 minutes my German Shepherd wore it or it was never there, we cannot figure out. I want to return it for a refund so since you never called me, I will call the BBB

i have purchased this harness before and loved it. This was the same one... at least I thought. It looks the same but the quality is inferior. I am very dissatisfied with this product and will not purchase again.

Our harness did not last as it frayed after two weeks. Also Velcro did not hold in front of dog . I’ve asked for a refund. I can return item. I was told I would get a replacement. Your website guarantees product. Also says it will be refunded if not satisfied.

My dogs slip out of the harness and the dogs are pulling me more than before.i tried fighting the harness but she still slipped out.