Dani C.
Difficulties with customer services
I used to love this company and their clothes are good but got sent a L pair of shorts instead of a S and I have sent 6 emails, left messages on their posts and been completely ignored. I did not expect this but it is disgusting customer service. I have spent so much money with them and recommended them to people but I won’t anymore. Plenty of great places to get good leggings that don’t treat customers like crap. I emailed first on the 23rd of March and it is now May and still being ignored. No company has ever done this. I am really disgusted and have told all my friends and followers and will continue to do so. 31st May - I have received a comment asking me to dm them on facebook. So far no response to my message but will update. I commented about 2 weeks ago but at least I received some kind of response.
Response from Better BodiesJan 9, 2026
Thank you for sharing your feedback. We’re very sorry to hear about the difficulties you experienced with your order and the frustration caused by the lack of timely communication at that time. Since this review was posted, GASP has made significant improvements to customer support response times and service quality, as well as order fulfillment and returns processes, to ensure that issues like this are handled more efficiently and transparently. Feedback like yours has been important in helping us identify areas for improvement. We appreciate you taking the time to share your perspective and hope future experiences reflect the improvements we’ve made.