Better BodiesReviews of betterbodies.com

Response from Better BodiesJun 3, 2026

Hi, We're sorry to hear that you were dissatisfied with your experience. After reviewing your account, we can confirm that our support team responded to your inquiry and provided assistance regarding your return request. We strive to answer all customer emails as quickly as possible and work with customers to resolve issues in accordance with our return policy. While we understand that not every product will be the right fit for every customer, we do take concerns about sizing and quality seriously and are always happy to help when contacted. We appreciate the opportunity to assist and wish you the best moving forward.

Response from Better BodiesJun 3, 2026

Hi, We're sorry to hear that you were disappointed with your experience. Our return policy and any applicable return shipping fees are disclosed prior to purchase and are outlined on our website. For international returns, return shipping costs may be deducted from the refund when a prepaid return label is provided. We understand that shipping costs can be frustrating, especially for international orders, but those charges are separate from the cost of the products themselves and are generally non-refundable once the shipping service has been provided.

Response from Better BodiesJan 9, 2026

Thank you for sharing your feedback. We’re very sorry to hear about the delays and frustration you experienced with your return and communication at that time. Since this review was posted, GASP has made significant improvements to customer support response times and service quality, as well as return processes, to ensure that issues are handled more efficiently and customers are kept informed. Feedback like yours has been important in helping us identify areas for improvement. We appreciate you taking the time to share your feedback

Response from Better BodiesJan 9, 2026

Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the product and the frustration with sharing your review. Since this review was posted, GASP has made significant improvements to product quality control and customer support response times, ensuring that concerns about defective items are handled quickly and transparently. Feedback like yours has been important in helping us identify areas for improvement. We appreciate you taking the time to share your feedback

Response from Better BodiesJan 9, 2026

Thank you for sharing your feedback. We’re sorry to hear about the delays and frustrations you experienced with your orders and customer support at that time. Since this review was posted, GASP has made significant improvements to warehouse processing and shipping times, as well as customer support response times and service quality, to ensure orders are delivered more efficiently and concerns are handled promptly. Feedback like yours has been important in helping us identify areas for improvement. We appreciate you taking the time to share your perspective.