Better2KnowBetter2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Floor
I had a fantastic experience with Better2Know by phone and email they gave me the service in fullest and the interaction with Louise Wright and Sue McQuaide with great knowledge they phoned me even back and emailed for specific questions! I highly recommend this company!
Response from Better2KnowDec 8, 2020
Thank you Floor we were delighted to help you and will be sure to let the team know.
Hedieh S.
Quick and Supportive
Response from Better2KnowDec 8, 2020
Thank you Hedieh
Joy N.
I received my test on time and got my results equally fast. Looking forward to using them again for the Covid test
Response from Better2KnowDec 8, 2020
Thank you for taking the time to review us Joy,
Jim D.
Really good communication - they answers phones very quickly, and give very good advice, If needed again, I'll be back. I highly recommend.
Response from Better2KnowDec 5, 2020
Thanks Jim, we were pleased to be able to help you
Fay S.
Very good customer service. I was kept updated at all times via regular emails. Home test kit arrived on time and results were available within 24hours. Had to call the company for some extra queries and was given helpful concise information.
Response from Better2KnowDec 4, 2020
Thank you for taking the time to review us Fay. We were pleased to be able to help you
Casper
Ordered a COVID test for myself and friends for holidays live in rural NE Scotland was sceptical of 24 hour return and results in 48 hours but better to know did it and well within time frames. Always someone at end of phone evening and morning I’m delighted with the service staff and turn around will be recommending to anyone needing a private COVID test
Response from Better2KnowNov 28, 2020
Thank you for taing the time to leave us a review Casper. We were pleased to be able to help you.
Beatriz
Very kind and helpful people and very efficient service.
Response from Better2KnowNov 26, 2020
Dear Beatriz, Thank you for taking the time to leave a review for us. We were pleased to be able to help you.
Helen M.
Thank you for going the extra mile for me, much obliged Now I can fly to SA & be safe in the knowledge that all will be fine
Response from Better2KnowNov 19, 2020
Thank you Helen. We hope you have a safe trip to SA.
