Better2KnowReviews of better2know.com

Communication as well as service were excellent. Highly recommended for anyone travelling.

Brillant service and very supportive

very happy with comunication and customer service

Faultless with amazing customer service! Used them twice for the 24 Holiday Service. It just worked seamlessly! 5/5

No problem from start to finish. Louise emailed all the relevant info. I read it, did what it said. I sent test 1 day earlier, but that was a Sunday, and from the Highlands to Leicester; so they dont get it til Tuesday, my flight on Thursday... Result? Tuesday night! Some of the reviews on here need to get real. All the info is supplied, the Royal Mail are busy right now as unusual as that may be at Christmas! If you pay 145 your test result is 48hrs, pay the extra! And think about using a courier if it's urgent that you get to Spain on holiday during another lockdown!!!

I found B2K to be a very professional organisation with excellent customer service. The Email communications were especially informative and helpful.

I ordered a Priority PCR home test (Fit to fly) and had a really good experience with Better2Know. Starting with the customer service, which is excellent: Louise was super helpful and replied to all my questions even though they were so busy. I received the certificate arrived 10 hours after it was received at the lab. Outstanding. I hope everything goes well in Heathrow :) Thank you, Louise!

I took the Covid test kit and everything went surprisingly fast. I ordered the kit on Thursday, received it on Friday and sent the samples on Saturday morning, on Monday evening I've received the result. Reading the reviews for various testing centres I didn't expect to get the results before Wednesday. The information given in emails was more than enough to do everything and I didn't have to ask for any extra information (as I'm a foreigner it would be an additional stress for me). Thank you for the excellent service!