Better2KnowBetter2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
Amazing communication, easy quick and efficient process and will definitely use better2know again
Response from Better2KnowApr 30, 2026
Dear Customer, Thank you so much for your kind feedback! We’re really pleased to hear that you found the service quick and easy to use. Providing a smooth and hassle-free experience is exactly what we aim for, so it’s great to know we delivered on that for you. Kind regards Better2Know
Thandile P.
I had a chat with a young lady who went by the name Thembu lst nyt and she was gud she eased alot of my anxiety I had about getting tested providing me all the answers I need I will definitely be booking an appointment soon.Great service! Moses Jobe Randburg
Response from Better2KnowMay 8, 2026
Dear Moses, Thank you so much for your kind review—we really appreciate you taking the time to share your experience. We understand that accessing health testing can sometimes feel a little daunting, so it’s great to hear that Thembu eased your anxiety and helped you feel well supported. Providing clear guidance and reliable results is very important to us. Kind regards Better2Know
Dilraj H.
Great fast and clear service to access for all!
Response from Better2KnowMay 8, 2026
Dear Dilraj, Thank you for your positive feedback! We’re so glad to hear that you found our service quick and easy to use. Making things simple and efficient for our customers is always our goal, so it’s great to know we got it right. We really appreciate you taking the time to share your experience with others. Kind regards Better2Know
Mike
It was super great to have brent talk me through it. Really helpful and a great time would highly recommend
Response from Better2KnowMay 8, 2026
Dear Mike, We really appreciate you taking the time to leave such a positive review—thank you. It’s great to hear that your experience was a good one and that you felt well looked after and talked through the process. We’re committed to making things as straightforward and stress-free as possible, so your comments are incredibly encouraging. Kind regards Better2Know
Paige
Brent was really helpful and responsive to my questions.
Jac
Received great service from Elizabeth. She is a true professional.
Michael T.
Brent Samuels was excellent with great customer service
Anderson O.
Me atendiero bien y estoy esperando la información
