Greeshma B.
Excellent service and professional
Excellent service and professional. They are always on time
Response from Better2KnowJan 15, 2021
Thank you Greeshma, we were pleased to help you

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Greeshma B.
Excellent service and professional. They are always on time
Response from Better2KnowJan 15, 2021
Thank you Greeshma, we were pleased to help you
Tim P.
Exactly how it was described. Professional, excellent communication, and results mailed in plenty of time. Definitely using again as a frequent flyer. Used CityDoc but they lost my swab in November and caused me a lot of trouble. Will stick with this company. Thanks Louise.
Response from Better2KnowJan 15, 2021
Thank you Tim, we were pleased to help you
Matthias M.
I was very satisfied with the provided, it was easy, efficient and the customer support was great. I would definitely recommend it!
Response from Better2KnowJan 14, 2021
Thank you Matthias, we were pleased to help you.
Fabrizio D.
I used other test providers for travelling reasons. I must say Better2Know so far was the first and the only one to meet the timeline for delivering the test kit and providing test results. Thank you so much. Costumer service absolutely outstanding. LW has been absolutely supportive in this. Thanks!
Response from Better2KnowJan 14, 2021
Thank you Fabrizio, we were pleased to help you, and hope you have a safe flight.
Anna B.
Fabulous service, rapid turn around for the test results, received them well within 48 hours! Ive tried other companies and the service I received with Better2Know far exceeded these. Louise was quick to respond to my emails and was polite and helpful- thank you
Response from Better2KnowJan 14, 2021
Thank you Anna, we were pleased to help you.
Mrs Maria K.
I can't thank you enough Giulia she is amazing out of this world to be honest she will help you with everything her service was outstanding. Fast service everything was perfect. I done twice with her and in both time her service was excellent. Thank you very much GIULIA
Response from Better2KnowJan 14, 2021
Thank you Maria, we will let Giulia know! We were pleased to help you
Sabine S.
Excellent customer service. Questions answered without any delay either by phone or email. Test kits sent out super fast, with Crystal clear instructions. Turnaround faster than advertised for the standard product. Test results emailed in no time. Highly recommend this Fit To Fly test kits. Great company. Superb staff.
Response from Better2KnowJan 14, 2021
Thank you for taking the time to review us Sabine. We were pleased to help you
Molly L.
I used this service for a Fit To Fly test!! My test arrived by mail perfectly and received my negative test by email in time to fly. I had good information on how to do the home testing and the timelines. They also followed up by email on all the steps. I will use this service again because where I live we have no Labs doing test locally.
Response from Better2KnowJan 13, 2021
Thank you Molly. We hope you have a safe flight