M D.
Great Service
Great Service, Dealt with Max who was really helpful. Will definitely recommend them.
Response from Better2KnowFeb 15, 2021
Thank you for taking the time to leave us a review, we really appreciate it.

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 608 reviews with 5 stars · Clear filters
M D.
Great Service, Dealt with Max who was really helpful. Will definitely recommend them.
Response from Better2KnowFeb 15, 2021
Thank you for taking the time to leave us a review, we really appreciate it.
Unnamed
I have had a great experience with better2know, I was skeptical at first because you don't get any informatioj unless you register, but it was all worth it; as everything becomes clear and easy afterwards.
Response from Better2KnowFeb 12, 2021
Thank you for taking the time to review us. We have a 24/7 team of people to answer your phone and webchat queries and they should be able to answer all your questions.
Jose
I have used better2know several times over the past few months for PCR tests and on every occasion I have had great customer service ( thank you Louise !!) and speedy response for the lab. Also during Xmas they were very explicit about the postal service constraints and delay risks - all the information is always transparent and accurate. Will continue to use their service when needed.
Response from Better2KnowFeb 11, 2021
Thank you Jose, we were pleased to help you and hope you are keeping safe.
Marko
All together it was a very good experience. Louise was very helpful and prompt to answer all questions. Thank you Louise. The logistic regarding the test was easy and efficient. My certificate arrived in good time.
Response from Better2KnowFeb 11, 2021
Thank you Marko we were pleased to help you
Dan
Very professional and friendly staff, prompt assistance via email and over the phone. Thank you Max and Louise - much appreciated!!! Highly recommend this service.
Response from Better2KnowFeb 11, 2021
Thank you Dan. We were pleased to help you.
Lene B.
Due to weather conditions my sample arrived late at the lab! The team were so fantastic and understood my situation and got my results in 14 hours of it arriving at the lab! A huge thank you!
Response from Better2KnowFeb 11, 2021
Thank you Lene we were pleased to help you,
Ms pippa H.
Excellent fast service. Good communication. Would highly recommend.
Response from Better2KnowFeb 9, 2021
Thanks Pippa. We were pleased to help you.
Wayne V.
Excellent service, very helpful, easy to do and quick results. Got my son back to work in Sweden.
Response from Better2KnowFeb 8, 2021
Thanks Wayne. We hope your son had a safe trip.