Jon M.
Happy with Better2know service
Happy with Better2know service, we did have a couple of questions via email and phone but these were and answered efficiently all with expected time scales as we're the test results so all is good.

Better2Know is a private healthcare provider and leading sexual health company that helps people test, understand, and manage their health quickly and privately. Offering reassurance and guidance at every stage of the process, with a wide range of confidential and anonymous testing options, including in-clinic appointments, at-home test kits, and our Everywhere service where a clinician can visit you at a location of your choice. Working with accredited laboratories and a network of medical professionals to provide swift, discreet and accurate results with experts available 24/7
Better2Know (better2know.com) has 756 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jon M.
Happy with Better2know service, we did have a couple of questions via email and phone but these were and answered efficiently all with expected time scales as we're the test results so all is good.
Ventec International G.
Great Service, i have used Better2Know through the Company i work for and tests have been received next day when i have placed orders and the results have been within 24 hours of receiving the test samples on their site.
cm
stress free experience for fit to fly test, very quick turnaround between sending off the test and receiving my result, great communication via both phone and email - would use again!
Jerry C.
Excellent service with clear logistics details, responsive communication and we got test result within 24 hours after sample delivered to labs even the standard SLA is within 48 hours. Thank you!
RiRo
Great service and very reasonable compared to other companies who are ripping you off! Easy to follow instructions. You can track your package and check for results. Would definitely use again
Lindsay U.
I did a lot of research prior to choosing Better2Know - I chose them based on the positive feedback on trust pilot. I’m glad I did, they were very helpful, responsive and proactive. I spoke to a number of people at Better2Know during the testing and isolation period and they couldn’t have been more helpful. I recommend them highly.
Response from Better2KnowJul 2, 2021
Thank you Lindsay, we were pleased to help you
Elliot W.
Absolutely fantastic for tests to travel, they can make sure your results arrive at the correct time to be valid to travel, absolute life savers, isaac was great
Response from Better2KnowJun 29, 2021
Thank you Elliot, we were pleased to help you.
Elsa Lopez S.
Dear Manuel, Thank you very much for your excellent service, of course I will recommend your company.
Response from Better2KnowJun 25, 2021
Thank you Elsa. We are pleased that you liked the service that Manuel and the rest of the team provided!