Better2KnowReviews of better2know.com

Absolutely incredible service. Cannot believe it was the cheapest I could find with phenomenal attention to detail. I'm absolutely thrilled and would recommend to everyone

We have used this company twice once for a day 2 test & today for a fit to fly. I felt compelled to write this review because of the excellent help I received from Louise. I needed to have the time on of sample on my certificate to demonstrate that it had been carried out within 24 hours but the first certificate just gave the date. I emailed Louise & got an email back with evidence of the test time within a few minutes & additionally she reissued my certificate a short time later with the date & time shown. It’s always how a company responds when you need help which is the real measure of how good they are & Louise was amazing in her response to my slight panic. Thank you

Easy to order covid test kit at a good price. As promised the kit, well packaged, was delivered when stated. I recieved my test result very quickly. Very easy to contact them and recieved a swift, courteous, helpfull reply to my questions. I strongly recommend this company.

Excellent service all round. Louise Wright a credit to the company and couldn't have been more helpfull. A truly great professional service. Quick and efficient and results came back quickly. Could not have asked for more.

We used Better2know for our LFT tests after returning recently from Australia. Excellent communicative service, our tests packs arrived the day we arrived home as promised. Easy to use procedure and uploading of result with the test certificate returned within the hour. I hope that we don't have to test again to travel in the future, but if we do we would use this company again without hesitation.

Again service by this company and Louise is first class! Did exactly what it said on the tin, plus more!!!!!!

5 star rating simply for the after result support. Communication by phone is instant and friendly, I felt totally looked after through out the whole experience . 100% recommend B2K for all the tests

Fast, personal and responsive. This is the 4th time I have used Better2Know for my travel Covid tests and they continue to delight with their excellent customers service. I arrived at Heathrow to check in and realised my certificate didn’t have my passport number on. I called customer services, not only did they pick up within a minute (unlike a previous experience with Randox - took 55 mins!) but by the time I’d finished the call they had reissued the certificate so I could continue my check in seamlessly, and sent a separate follow up email to ensure I had received it. Very impressed