Better2KnowReviews of better2know.com

utterly fantastic. This is the second time we have used your Covid service, the first when we went to Malta last December and the second this time going to Guyana. On both occasions we were travelling on Sundays which other Covid test options were not able to deal with but you at Better2know are open every day which makes it far easier. I have phoned your offices 5 or 6 times and on every occasion the call was answered straight away, your staff on the phones were fantastic and have been kind enough to actually phone me back to give further information. You have made the worrying aspect of getting the Covid Test on time really easy and smooth, as a traveller its very easy to get very worried about the tests as any failure in the Testing System means you lose your chance to travel. I spoke to Lyle, Louise and Richard and all were so helpful and kind...and patient. I am so pleased to have used your service, you truly are stars. Many many thanks for making our lives so easy with the Covid tests. Youre running a great business, i have very seldom sent in this type of written thanks to any business but yours truly deserves it. Thank you again. Matthew Squire. Please feel free to use this if you wish on your site to let others know.

Good site to check your covid antibodies when travelling. Easy site to use and very helpful customer service by email. (Louise)

Great service. Thank you.

Best customer service EVER Staff available 24/7 on the phone to help

Had a great experience with Louise Wright and Better2Know --- They phoned me to confirm a location closer to where I live and I truly have nothing to complain about. Great service and a pleasant experience.

This was a brilliant service. An initial phonecall outlined exactly the service, what we had to do and the timescales involved. Booked & paid for the PCR test at 3.30pm and it arrived the next day. Well packaged & very clear instructions on how to administer the test. After completion, the sample was posted back in easy to use packaging (again with clear instructions on what to include). We only paid for the Standard service, but the result came back to us only 30 hours after we posted the sample. Excellent.

To whom it may concern. I have been using Better2know for all my travel medical requirements for the last three and a half years and have always received the highest level of service. This has been never more true during the pandemic. Louise Wright has been my point of contact - an excellent employee. Nothing is too much for her, she appears to be available to answer queries around the clock ensuring Fit to Fly certificates arrive - often to tight windows - on time. I would like to thank her personally.

I would reccommend Better2Know to anyone. Eneil went above and beyond to get me my results when I was desperate to get them. He is a 5 star employee and an asset to the company. Many thanks