Better2KnowReviews of better2know.com

From start to finish: very professional, fast, and the whole process was easy!

I needed to get tested however, I did not have the courage to go to an STI clinic. Luckily, there is an option for Everywhere service. The nurse who dealt with my case was Laura she took my samples and kept me calm throughout the process. I am highly appreciative of the support and care Laura has given me throughout. When a few of my blood samples could not be tested (I have no visible veins) Margaret was quick to arrange an instant test at no extra costs. I am very impressed with customer service and cannot thank Laura and Margaret enough. I would definitely recommend to anyone who wants to get tested but does not want to visit a clinic.

My experience of Better2know cannot ve classed less that excellent from my initial interaction until receiving my results. At all stages I was guided by friendly and informed staff. All my concerns were addressed within minutes. Very supportive and professional. If you ever need to have STI testing done I would definitely recommend them everytime

I've rewritten this review and changed my rating. I had some minor problems with this company. Specifically they promised pre-sales that my HIV for travel Certificate would be signed by a doctor. When I phoned after the test to confirm this I spoke to someone different who couldn't confirm this. Also the Certificate initially arrived without specifying the type of HIV test I had had - which was a problem for my Visa purposes. These problems were quickly resolved once I found a competent and effective person to speak to so I have upgraded my rating. I'd use them again.

Used for fit to fly test. Tests delivered day after ordering. Instructions clear and concise on how to take test, fill in certificate request and getting certificate. All proceeded as promised with certificated test results returned in under 2 hours from submission. It would be handy if the certificate could be in a format to move straight to Apple wallet but other than that very pleased overall.

Always a perfect dealing with this company, always receive my PCR on time and never have any issues traveling in and out of Africa. 10/10 service and Louise is always prompt to reply and issue emails without any need to prompt. No1 since start of COVID pandemic and will never use another provider. Thanks again for excellent stress-free service

Very prompt, fast delivery, very responsive, client oriented, had an amazing experience with this company. Highly recommend them.

Absolutely excellent service all round, extremely efficient, friendly and helpful staff and 100% reliable…test certificates received within minutes of completion. Takes away all the added stress of having to do a test for travelling. Highly recommended.