Betsomnia Reviews | Read Customer Reviews of betsomnia.com

Betsomnia Reviews | Read Customer Reviews of betsomnia.com

Betsomnia reviews

247 approved reviews, newest moderated first

Yonas D.
Jan 23, 2024
helping verification
friendly, kindfull, helping forward
Response from BetsomniaJan 24, 2024
Dear Yonas Das, Thank you for taking the time to share your positive experience with us at TrustPilot! Thank you sincerely for taking the time to share your recent experience with our casino, specifically highlighting our verification process. We understand that the verification process is a crucial step, and we strive to make it as smooth and supportive as possible for our valued players. We are delighted to hear that our team exhibited friendliness, kindness, and a helpful attitude during your verification journey. Ensuring a positive and efficient experience for our players is a top priority, and your comments reinforce our commitment to this goal. If there are any other aspects of our service that stood out to you or if you have suggestions on how we can further enhance your experience, we would love to hear more. Your insights are invaluable in guiding us towards continuous improvement. Thank you for choosing our casino. We look forward to providing you with continued friendly and helpful assistance. Should you have any more inquiries or require further support, our team is always here for you. Best regards, Betsomnia Casino Team
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Oliver
Jan 20, 2024
A wide variety of slots and table games.
I have been a loyal player at Bestomnia Casino for the past year, and I must say, the game selection is vast, with a wide variety of slots and table games. The website is user-friendly and easy to navigate, making it simple to find my favorite games. The customer support team is always prompt in responding to any questions. Overall, I highly recommend Bestomnia Casino for its great game selection and excellent customer service.
Response from BetsomniaJan 22, 2024
Dear Oliver, Thank you so much for taking the time to share your positive experience with us! We are happy that you share your time with us. We also thank you for your feedback on our casino navigation, as we strive every day to make our service convenient for our players first and foremost. We are happy to hear that you enjoyed our casino and our slot list. Ensuring a smooth and enjoyable gaming experience is our top priority and it's incredibly gratifying to know that we've met your expectations. Your enthusiasm is contagious, and it truly motivates our team to continue delivering top-notch service. We're here every day to ensure your experience remains superb. Our goal is to constantly improve our services so that every player can have a fantastic time at our casino. We look forward to providing you with even more exciting experiences in the future! Best regards, Betsomnia Casino Team
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Thomas
Jan 18, 2024
Seems like a scam
Seems like a scam. Don’t make any payouts, even after multiple requests. Can’t tell you what happens with your data. Doesn’t seem legit, maybe that’s why they have a license from Costa Rica and not from Malta or more trustworthy institutions. Seems rather unfair to treat customers the way they do. Sad, since most of the costumer service seem nice though.
Response from BetsomniaJan 18, 2024
Hello Thomas, We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide. We would like to note that everything is fair in our casino, and all withdrawal requests are successfully processed, since our departments work in live queue mode, the processing time of a withdrawal request sometimes takes longer than we would like. Please reach out to our customer support team with the details of your experience so that we can understand the situation better and work towards a resolution. Your feedback is important to us, and we want to ensure that any issues are resolved to your satisfaction. Best regards, Betsomnia Casino
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Rick H.
Jan 17, 2024
The live chat is very friendly (Arno)
The live chat is very friendly (Arno) And they response almost instant. Overall the game experience very nice because they have a lot off providers.
Response from BetsomniaJan 17, 2024
Hello Rick, We want to express our sincere gratitude for your recent feedback. We are delighted to hear that you had a positive experience with our live chat, particularly with Arno. Your positive remarks about the friendliness and almost instant response of our live chat are truly appreciated. Providing efficient and friendly support is a priority for us. Moreover, we are pleased that your overall game experience has been very nice due to the variety of providers we offer. We continuously strive to enhance your gaming experience, and your feedback is invaluable in achieving that goal. If you have any additional comments or suggestions, please feel free to share them with us. We value your business and look forward to providing you with continued outstanding service. Best regards, Betsomnia Casino
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Luuk G.
Jan 17, 2024
HELE SLECHTE UITBETALING
They let wait, wait, wait, wait on the end you have nothing. They say yeah I will speed it up but nothing, weg ermee met deze nare goksite. Ga niet gokken hier mensen pas op!!!! Ik had €30.000 gewonnen na dagen spelen. Kan je maar €5.000 per keer uitbetalen met een wachttijd van een week! Belachelijk voor woorden. Geld storten geen probleem dan zijn de beveiligingen blijkbaar niet zo belangrijk maar tijdens een uitbetaling wel…… Make that the cat wise! NIET SPELEN HIER MENSEN!!!!!
Response from BetsomniaJan 17, 2024
Hello there, We sincerely apologize for the inconvenience you've experienced. This does not meet the level of service we aim to provide. If you've encountered issues with any aspect of our casino, we apologize for the inconvenience. We take these matters seriously, and we would like to investigate and address your concerns promptly. Please reach out to our customer support team with the details of your experience so that we can understand the situation better and work towards a resolution. Your feedback is important to us, and we want to ensure that any issues are resolved to your satisfaction. Best regards, Betsomnia Casino
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Samuel P.
Jan 15, 2024
Great review
Great review, gabriel is very helpfull
Response from BetsomniaJan 15, 2024
Hello Samuel, We want to express our sincere gratitude for your recent positive review. We are delighted to hear that you had a great experience, and we appreciate your recognition of Gabriel's helpfulness. Providing excellent customer service is a priority for us, and we are pleased to know that Gabriel has contributed to your positive experience. If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service. Best regards, Betsomnia Casino
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Bastiaan de V.
Jan 14, 2024
Its verry good
Its verry good! If you have questikns or suggesties they lisn and will help you, greetingz Bastiaan de vries.
Response from BetsomniaJan 14, 2024
Hello Bastiaan, We want to express our sincere gratitude for your recent feedback. We are thrilled to hear that you find our services to be very good. Your remarks about our responsiveness to questions and suggestions are truly appreciated. Providing attentive and helpful support is a priority for us, and we are pleased to know that we've been able to assist you. If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your business and look forward to providing you with continued outstanding service. Best regards, Betsomnia Casino
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Consumer
Jan 14, 2024
The games en the site is good
The games en the site is good
Response from BetsomniaJan 14, 2024
Hello there, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you find our games and site to be good. Your positive remarks about our offerings are truly appreciated, and they motivate us to continue providing a fantastic gaming experience. If you have any additional comments or suggestions, please feel free to share them with us. Thank you for choosing us. We value your patronage and look forward to providing you with continued excellence. Best regards, Betsomnia Casino
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