BetriversReviews of betrivers.com

It's def controlled by the Boards....Stay from away from Online Apps.

Just would like to give recognition to Betrivers VIP host Mr.Dom Scott for his exceptional level of costumer service always takes time to respond and answer any questions to the best of his ability and gets back to me in a prompt and efficient manner very professional and always polite. Those are the things that make people keep coming back and continue doing business with a company they set the standard when it comes to hospitality

I asked a question to their award winning customer service group …..and two weeks later and at least 7 follow up emails (quoting the case number) I haven’t heard a peep from them I no longer even remember the issue……

Betrivers is the WORST customer experience I have ever had with a Casino or any online company of any kind. They insist on changing requirements over and over causing you to have to upload many and many sensitive personal documents, including pictures of your debit card(s) with the CVV along with bank statements. I was trying to withdraw $39 and was told I needed to upload a new picture of my driver's license (even though they already have one on file unchanged from 2 years ago) along with a current bank statement (which I provided) and then they still want front and back pics of my credit and debit cards complete with CVVs to store these images. My own bank told me do not do so, because those images can be stored anyplace and accessed by anyone. Bottom line, if you expect payment from these clowns, be willing to upload anything they request! The customer service MANAGER even told me "You do what you want, we will not close the account and send you the money left in your account ($39) until we receive everything we request, and the account will remain open indefinitely, but no wagers will be allowed." So effectively, they are just going to keep the money! They are the absolute worst people and WORST customer service you will ever deal with should a problem arise and I have been with them for over six years. Never had these problems before. Total crap!

I’ve been using BetRivers for months and feel like I’m constantly depositing without ever winning much back. Wins that happen are tiny and seem to disappear quickly once I continue playing. It’s frustrating when the advertised experience doesn’t match reality.

Don’t play here. I put a $100 in to bet on $1 slots. That’s 100 spins, and you know the most I got back was $1.25, and the money lasted maybe 15 minutes. The whole point of playing is to have fun, and why use an app that just steals your money. I understand that it’s gambling and it is what it is, but Jesus at least let your customers feel like they have a shot. I hope they go under.

The worst casino app ever!! Customer service you gotta wait 12 hrs the casino what a joke! Sportsbook better luck googling how to bet on betrivers sportsbook…. What a joke of a site

I'm going to switch up the review game. I am an active loyal player for Betrivers Ballys Online. I am fairly new to the gaming site and so far I'm intrigued from the promotional offers, incentives and bonus codes for opportunity M-F. My reason for this review is actually to acknowledge 4 team members that I have had either an amazing experience with or was reading them assist a player they noticed with question or concern! This team is not afraid to go above and beyond to assist or attempt to! Big shout out to the (CHAT COMMUNITY TEAM)! This team constantly is demonstrating what Betrivers Brand stands for! Shout out to Erika, Ally, Carson and 1 other member that also was amazing! My apologies as I've misplaced your name. Nevertheless when I recover or Remeber, I will create a separate review in addition to this one. Thank You for valuing the players as I am repaying with gratitude with this review! -MARSSI1017