Ken M.
I made deposit to the casino sight and…
I made deposit to the casino sight and actually won over $300. When I tried to withdraw the funds,first off they would only offer a MoneyGram at a cost to me of $30. Then said I needed to send them photo id's which at the time I did not know how to do.Although they still owe me at least $265 after deducting the $30 to pay for the MoneyGram, my account shows $0 balance. I would like to get my money! Ken Miller acct#BC02693
Response from www.Betco.agOct 18, 2025
Dear Mr. Miller, we confirm that we have record of the account mentioned on your comment, we kindly advise you not to disclose your account details for security. You made a deposit with Credit Card back on October 2024, and your account still needs to be validated to comply with KYC Policies, Business Standard procedures indicate that if a customer does not comply with KYC policy, it's an indicator of Fraud Risk, the account and balance gets cancelled and Deposit refunded back to Credit Card. Shall you wish to validate your account please contact our Support team at [email protected] and lets get your account validated if you do so we will pay you ASAP... and you can update your review for us on trust pilot.