Matthew K.
SCAM SCAM SCAM
These people were out of stock for a month on the item I ordered. Offered to send a different one and pay the two dollar difference, after I was strong armed into leaving a good review. It’s been longer than a month and the replacement item still hasn’t shipped. Poor email communication. DONT BUY FROM GERE. AMAZON IS BETTER FOR THESE ITEMS.
Response from BestvibeAug 22, 2025
Dear Valued Customer, We sincerely apologize for the delayed response. This was due to an issue with accessing our email account, which we were only able to resolve this week. As a result, we have been responding to customer emails in the order they were received. When we read your message and saw that you had already left us a positive review, we immediately processed the shipment, as we also updated you in our previous email. We are not sure why you still changed the review to a negative one and said we forced you to leave a positive review. Besides, you left a new negative review. We would like to clarify that we never forced you to leave a positive review. Our intention was only to help you save the extra step of paying the price difference. You were always free to either leave a positive review or pay the difference, and the choice was completely yours. Now that the parcel has already been shipped, we have also sent the tracking information to your email for your privacy. Please check your inbox for confirmation, and hopefully the parcel will reach you very soon! If you have any further questions, please feel free to contact us at any time. Best regards， Bestvibe Customer Service Dept.