Bestpass by Fleetworthy Reviews | Read Customer Reviews of bestpass.com

Bestpass by FleetworthyReviews of bestpass.com

4.564 reviews
Internet & Software
500 New Karner Rd, Albany, New York

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Bestpass by Fleetworthy

About Bestpass by Fleetworthy

Bestpass by Fleetworthy is toll management software used by thousands of fleets and owner-operators for coast-to-coast coverage and simplified billing. By providing one account for all your tolls and a consolidated monthly statement, Bestpass reduces administrative work and saves you time. It offers advanced analytics to help reduce spend and a customer support team that handles your toll disputes. With Bestpass, you can estimate which routes and vehicles cost the most to save time and money as well as reduce violations and manual work by an average of 90% per fleet. This helps eliminate costly fees and manual work, allowing fleets to concentrate on more strategic projects. With customizable plans, Bestpass offers a solution for every size fleet. Owner-operators benefit from savings of 20% on average, while larger fleets save time with online transponder management and a single monthly toll invoice, improving operations and reducing costs. Bestpass is now part of Fleetworthy, with weigh station bypass, safety and compliance and toll.

Bestpass by Fleetworthy (bestpass.com) has 64 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: bestpass.com
Website: bestpass.com
Category: Internet & Software
Location: Albany, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 6% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bestpass by Fleetworthy reviews

64 approved reviews, newest moderated first

customer
Apr 12, 2023
Quick responses to inquiries
Quick responses to inquiries. Online chat is very helpful. Like the dashboard and ease of updating equipment.
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Julie G.
Apr 12, 2023
When I called customer service
When I called customer service, your representative was informative, helpful and completely AWESOME. She solved our problem and emailed me immediately as promised. Claunise is a total keeper!!
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Greg M.
Oct 19, 2022
I have never had any issues with my…
I have never had any issues with my Horizon Scout. Always dependable.
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Abigail F.
Oct 5, 2022
LOVE the Toll Calculator!!
I LOVE the Toll calculation feature on the BestPass website. Because you can put in all your vehicle info, you can get an ACCURATE calculation of the amount you will actually pay on your choice of routes available!! I do wish it would store your vehicle information so that you wouldn't have to reenter it each time, but that is a minor inconvenience compared to the amazing convenience of the tool!! Plus, you can't beat the savings, with BestPass!! They really take the headache out of tolling, like no other option I've found, so far!!
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Rammstein
Oct 3, 2022
very good everytime
very good everytime
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Carmina P.
Oct 2, 2022
Transporters devices are always working…
Transporters devices are always working and make practical to pass through weight stations and Tolls. The online portal is very clear and helpful. I got a statement balance from Maryland that for some reason the cameras do not recognize my trailer and was charging me a penalty but talking to customer service about this issue not only solve the situation but talk in my favor with Transportation Maryland department to take away fee and also to not pay toll, which I did not expected!! I also like that I can see all trucks transactions/tolls/ over the country with accuracy.
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INI DRIVE I.
Oct 2, 2022
Best pass
Best pass, need I say more? This pass is the only pass you need? I feel confident driving on any tollway knowing that I have a pass that will allow me expressed and discounted entry.
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Fred H.
Sep 30, 2022
It was right to the point
It was right to the point, they got the job done. It was nice and respectful experience.
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