Bestpass by FleetworthyReviews of bestpass.com

I open an account in February, call them numerous times and they send me a wrong device wich I have to pay to sender back and after all it’s been a month and they still didn’t send me a new device, the device wasn’t activated whatsoever and still after I closed the account I will get my money back after 3 months. Customer service sucks, and I will make sure to tell everyone not to use their service

The team at Best Pass by Fleetworthy have been very informative, transparent and above all very helpful. They did not try to fit our business into their preset box. Instead adapting their services to meet our unique needs.

Beware! You will never get your money back from Bestpass. I deposited $300 with them in good faith and the hoops that you go through after closing account is ridiculous! You have to sign up with a company call Bill and submit an invoice requesting your refund. You are then told 90 days to ever see a refund. Horrible company! They can quickly take your money but good luck ever getting your money back!

Overall, I believe BestPass is the best "all-in-one" tolls solutions for companies and carriers that travel nationwide. The account managers we have worked with have been kind and friendly. I think the company has good initiatives, but I would like to see improvements in reporting capabilities.

Easy User interface and availability for customer support

Listen to this, oh your account was charged $220 instead of $20 but we are trying to resolve it and can't promise estimated time frame. This is one of many transaction I found as we are auditing all the charges currently.

I don't know how this company working. They have 3 employees in the office and every time if I call - people are either "On lunch" or "In the meeting". When requesting call back lady politely collects all the info but then no one calls you back. Ever. That is a worst customer service you can get. James! I'm still waiting for a phone call.

I dont know what happened to a review i wrote before, it was deleted by some one but i think this may be important things yo know about this company before you sign up. They will steal from you, they will close your account, they will never answer your call or email, their customer service just does not exist. They owe us $21,000+ and wont even try to resolve it. Beware!