Omar K.
I didn't enjoy the snorkeling experience
I didn't enjoy the snorkeling experience
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bestof-hawaii (bestof-hawaii.com) has 586 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Omar K.
I didn't enjoy the snorkeling experience
Barry A.
Very very very slow when refunding via your Credit-card. This is on a booking where they had to cancel due to their over booking. Had to phone 6 times to get some action. Not impressed....
Verónica
Waste of money and time 😤 sooo disappointing, they said to be there at 4:15 pm and then they had us waiting in the sun until 4:45, then “let to free roam” between shopping carts where the “cove card” is not accepted 🙄 ... we spent pretty much of our time sitting at our table “waiting” and sweating for the show to start....
12
Promised a refund and it’s been over 15days and no refund has been made to my card.
Rolf G.
When I made my reservation I communicated VERY CLEARLY a specific request that was needed and called 2 times after booking to make sure the request was confirmed (booking 2 vehicles for the Raptor tour). I was told both times that it was. When we arrived at the ranch for the tour they did not have us down for 2 vehicles and told us that quite often his miscommunication happens from the company calling them to reserve the services with them.
Tatiana R.
Terrible customer service, wasted my money with them
Response from bestof-hawaiiJun 18, 2019
Hello Tatiana, while we make it our top priority to provide the best overall customer service, we realize that there are ways that we can still improve. If you could please give is a call at 808) 800-4881 we would like to discuss this issue with you further.
Dawn S.
We got nothing that was ordered and are still being billed.This is a poorly run business will not deal with them again
Linda S.
Best of Hawaii is the pits in our opinion! I only wish I could give them no stars.