Best Name BadgesReviews of bestnamebadges.com

Horrible customer service. Requested a couple of changes to initial name badge proof, mostly for larger font. It took a full day for each response even though I’d requested expedited service. Final proof came back with my name + “for comparison” typed on the proof. Size was OK, so I ordered. They printed my name + “for comparison” on the badge! Said I had approved that proof. Someone isn’t paying attention! Customer service agreed to reprint. Sent me a new proof to approve and it was the exact same with “for comparison.” I’m done.

I recently ordered customized name badges from this company. I am very pleased with the quality, length of time, and service. I received my badges within two weeks, as I did not order rush service. I ordered on May 20, 2026 and received on May 30, 2026. They have been pleasant and easy to work with

I ordered custom name badges and specifically asked on October 13, 2025 if the writing would be hard to read in person because the preview looked very faint. Jacob Goodman told me that it only appeared that way on the computer screen and that the printed badges would be clear. That was not the case. When the badges arrived, the names were extremely light and very difficult to read. I contacted the company, but the only solution offered was for me to pay again for replacements with darker text. I am disappointed because I asked this exact question before approving the order, and the reassurance I was given was not accurate.

Very poor quality and I paid $36 for one ID I would have expected much better for that sort of price

What an excellent company! Great communication! Design my badge exactly how I wanted it to be. Lightning fast shipping! Couldn’t me more happier!

Terrible service. From the moment I requested a quote, I informed them that I needed my order by August 22nd, as I had an event on August 23rd. The person who assisted me and designed my order guaranteed that I would receive it on time. Two days before my event, and having not yet received my order, I contacted them, and the response was that due to bad weather and a shortage of materials, they were experiencing a delay, but the good news was that my order was ready and would be shipped the next day. It was all a lie. I never received it. On August 23rd, the day of my event, I tried contacting Brad, who responded hours later. His last response was that if I needed my order that day, I should pick it up at their office in Pembroke Pines. My event hadn't started yet, and he could have sent my order in a way other than USPS. I told him that if it didn't arrive on time, I would request a refund. He didn't respond until Monday, when he apologized and said that I would have my order in my hands. I didn't receive it until Tuesday, August 27th, which was 5 days after the requested date. A mockery. He also sent the order with a cynical note asking me to rate the service and saying, 'Help me (mistakes happen).' A total scam. After that, they sent me an email saying, 'Enjoy your order.' What a lack of respect, what terrible service. I have never felt so mocked and scammed. Now, to process the refund, they want to ensure I return the order first, and once they receive it, they will issue the refund. In other words, I have to trust them once again. Negative! A scam! Please, do not buy or place orders with these people. And lastly, despite my repeated complaints and claims, I have not received a single call to clarify or offer an apology.

Great name badges at a great price ! Customer service team is wonderful too !

I feel manipulated, misled, and duped. Nowhere on the website does it even mention a one-time set-up fee. In fact, the language on the website leads one to believe there is no charge while not explicitly saying that. My customer service representative said in his email to me to 'call anytime.' Upon calling, I was told he does not take phone calls. Misled again! When I asked where on the website I could have found notification of the set-up fee, the answer was, 'it is not there.' I will not be ordering from them again even though they assure me it is a one-time set-up fee. I prefer to do business with companies that have integrity. In my opinion, this one does not...and fortunately, there are other options out there.