Bestek Mall mainly sells power strip travel converter, surge protector, power converter, travel adapter, travel power strip, power strip surge protector, travel adapter,car power inverter,car jump starter,cigarette lighter battery charger,hands free car kits,bluetooth keyboard, camera bag, power strip, intelligent household, automotive supplies to all over the world.
Bestek (bestekmall.com) has 13 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Mr S H.
I bought a Bestek 150 watt Power Inverter thankfully through Amazon. I plugged it in a couple of times into my car and it worked as a test but the first time I actually used it charging a laptop through a 45 watt charger it failed. I tried to contact Bestek but no one answers the telephone number in the instruction leaflet. In fact there is no service. Had refund via Amazon. DO NOT BUY A BESTEK. S.Hammond
Jamie
Had a problem with the power strip and contacted Bestek who requested photos and proof of purchase which was supplied as requested and have since been ignoring all emails. Terrible customer service.
Elvis P.
bad customer service, sent many e-mails before one reply, returned e-mail with what the requested from them and many e-mails to follow to them without a reply, kept asking why. item never worked correctly from start, still in warranty, appears they dont care?
MargheS
Terrible experience. Bought an inverter which stopped working after a year, still under warranty. I tried filing a warranty claim and getting in touch with the customer service in the UK for over a month, but I have never received a reply. Only a surreal automatic message saying (received again today 22 Oct): "Dear Customer, Thank you for your email. We are out of office for National Day(1st Oct-11th Oct) and We will deal with your issues once we come back then. Please don't be worried about the shipment which is sent out on time by Amazon. If you have any parcel problem, please contact Amazon buyer help for exchanging or refund. Thank you for your patience in advance. We will be back soon to offer a better service for you! Yours, Bestek Customer Service Team" Absolute nonsense. I have to agree with the previous reviews. Avoid at all costs.
BrunoS
Absolutely dreadful customer service! Bought a small appliance (a window vac), via Amazon, that came with a 2 year guarantee. It developed a fault after 7 months. I was advised by Amazon to contact Bestek customer service who asked me to provide an order number, which I gave to them. I've heard absolutely nothing since and a further e mail from me has gone unanswered. I eventually took up my case with Amazon who gave me a full refund. Sorry Bestek, your guarantees are worthless and your customer service is beyond shocking!
Adrian M.
Terrible company. Faulty product.message them within the first hour of receiving. Took weeks of countless emails before I got a reply. Offered a refund and haven't heard anything since. Stay away.
Frederick D.
Thought I was buying a good make? Unit faulty out of the box! Surge indicator light not working, reset button not functioning. Phoned Bestek uk customer service many times no answer at all. Emailed and explained the issue with the unit —- no reply. Zero is my rating