Jools
Worst deal EVER!
I wish I could give NO stars! I purchased Smart Cameras for $250 and they arrived quickly however I realised immediately they wouldn't suit us. After researching the returns policy, I sent them back the same day I received them, in the same packaging & requested a refund. I started emailing about 1 month after I returned the parcel as I hadn't heard anything and I'm still emailing and waiting-9 Months on. I had 1 response from Emma after about 10-12 emails saying she understands my frustration and that my problem would be escalated but have never had any other response. ABSOLUTELY PATHETIC. DO NOT WASTE YOUR MONEY PURCHASING ANYTHING FROM THIS SHODDY COMPANY. Ironically today, I received my parcel back that I paid $35 Australian dollars to send and the note said the receiver rejected the parcel & as unclaimed mail -return to sender. I should have chucked them in the bin and not paid to send them back. I, like others on here, wish I had read the reviews on here before wasting my time and money. They obviously don't care about the customers, they get your money and run so please, save yourself the trouble.



