Best Buy TransmissionReviews of bestbuytransmission.com

I called it. Had hell getting my money back on a transmission they promised to send but were waiting for parts. After searching their address it was a garage on a house and their customer service was a paid answering service. They were removing their names from LLC filings and Im almost sure bankruptcy is near. If you have a warranty, you're out of luck.

DO NOT BUY A TRANSMISSION FROM THIS COMPANY!!! My transmission only has 3500 miles on it and it has been in my truck for less than one year. I have provided Best Buy Transmission with all the documents they requested to warranty my transmission and I got 0 response. I don't believe this company is a legitimate company. If they were, they would have responded to me via email. I have been waiting for 3 weeks! DO NOT BUY A TRANSMISSION FROM THIS COMPANY!!!

I purchased a transmission back in 2022. It is under a five year warranty. I now need the use of that warranty and the company has blocked my number. I activated the warranty on October 3, 2025. And I have been ghosted ever since this is a warning to all consumers. Do not buy a transmission from bestbuytransmission.com. They do not honor warranties and the transmissions don’t even last more than a couple years. They are only there to take your money and run and produce Shawty Work in the process.

Been a bad trip. They will not answer their phone. Took my my have not received my transmission. I read the the reviews too late. Been calling for 4 weeks now. I guess I try to report them for wire fraud.

I ordered and paid for a 48RE transmission. I also sent them a good 48RE core. However, they sent me a 47RE transmission and wouldn't return any emails or phone calls. Total scam company.

In the interest of saving others from making a terrible mistake I am writing this review. DO NOT GET INVOLVED WITH THIS SCAM COMPANY. Although seemingly helpful during the purchase process, you will never hear from them again. You can not reach them once they get your hard earned money. Two months later and multiple attempts to contact them I still have NO transmission.

ordered a transmission september 18 2025, still no transmission and cant get a response as to when it will be shipped, only a canned email that they are working on it, its now november 3rd no tranny and no word,

This warranty they speak so highly of is a scam!! I bought a transmission from them and the dealership I had programming it told me it was junk. Sent it back got a new one, that one was junk, sent that back and finally got one that would work. They assured us after we paid the bill in full to have the dealership do all this we would be reimbursed 100 percent but a year later have received absolutely nothing for reimbursements. They completely ghosted us and will not return phone calls or emails. I absolutely can not believe these guys are still in business with the fraud and false advertising they promote. Sounds like a decent deal but hind sight is definitely 20/20 and I would absolutely NEVER buy from this company again. I am in the process of getting a lawyer to try and recoop a fraction of the money my business had wrapped up into trying to get a working transmission in my company truck that was at the shop for 10 months. I trusted them with their word and email they sent us assuring they would cover the costs. If I knew this was the way they treated their customers I would’ve sent the first one back and went else where.