Michelle
Recommend & will consider purchasing again
This is my second order from this company. I originally had a not so pleasant experience with the order arriving outside of the delivery frame. Paul and Adam were super helpful and ended up giving me a resolution that I was happy with. Definitely will consider purchasing again and the shipping delay wasn’t their fault but they still made up for it anyway. If you have an issue, just reach out to them and they will work with you on making sure you’re satisfied.
Response from Best BrillianceMar 11, 2026
Hi Michelle, Thank you for the second order and for the trust you’ve placed in us. We know that when it comes to a purchase this significant, a delay isn't just a logistics issue; it’s an emotional one. Even when the shipping is out of our hands, the responsibility for your experience still sits with us. I’m glad we could find a resolution that made sense for you and made the wait worth it. We’re here to support our clients long after the box is opened, so I appreciate you letting others know that we’ll always work to make things right. Wishing you and yours a lifetime of good health and happiness. Best, The Best Brilliance Team



