Engagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
bestbrilliance.com
Website
bestbrilliance.com
Category
Jewelry & Watches
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Service amazing, updated me through the entire process. I am very satisfied with the quality of my purchases. Thank you
Response from Best BrillianceAug 14, 2026
Thank you for your wonderful 5-star review! It means a lot to our team, and we look forward to serving you again. ✨
SL
Shelly L S.
This company is absolutely fantastic
This company is absolutely fantastic. Their customer service is unlike any company I've worked with. They have great communication, are incredibly accommodating, and their products are stunning! We are so pleased with our engagement ring and band.
I have already hinted to my husband that I would love another piece of jewelry from Best Brilliance!
Response from Best BrillianceAug 14, 2026
Thank you so much for the 5 stars! ⭐⭐⭐⭐⭐ We truly appreciate your support and are so happy you had a great experience with us.
KB
Kiernan B.
My ring is so gorgeous and perfect
My ring is so gorgeous and perfect! My first ever time buying diamond I was so scared. All of my worries were for nothing though! Buying online from Best Brilliance was the best choice I could have made. The lab diamond was affordable and is beyond stunning. I even went with a heart shape which I was nervous how that would turn out. It looks amazing! Not tacky, not fake. Classic, classy, and shines like a million dollars. I totally recommend.
Response from Best BrillianceJul 16, 2026
Thank you for your kind words and for taking the time to leave us a 5-star review! Your support means the world to our team. We hope you love your jewelry for many years to come, and we're always here if you need anything. ✨
MM
Mark M.
Great response and design help
Great response and design help
Response from Best BrillianceJul 16, 2026
Thank you so much for your wonderful 5-star review! We're thrilled to hear you had a great experience. It was our pleasure to be part of such a special purchase, and we truly appreciate your support. Enjoy your beautiful piece! 💎
PV
Pascal V.
Great customer service
Man, where do I start! First off big ups on the marketing. At first, I thought it all was sketchy due to the prices. However, I found something I like at a dope price for 2. I had an issue with size and engraving. Best brilliance customer is top notch! They were on top of me, kept track of when I got engaged. Reached out and made sure the ring was delivered to and visa versa. No complaints! My wife get compliments very often about her ring.
Response from Best BrillianceJun 4, 2026
Thank you for your support and for sharing your experience! We truly appreciate your kind words and are grateful for your trust.
RP
Reece P.
The ring looks amazing!!!
The ring looks amazing. It was shipped to me pretty quick. It looked exactly like you did on the pictures and the tracker helped me feel very involved in the process. My fiancé loves it. 10/10 would recommend.
Response from Best BrillianceJun 4, 2026
We're so pleased to hear you had a great experience with us. Thank you for your review and for being a valued customer!
NT
Natalia T.
I had an amazing experience working…
I had an amazing experience working with this company and Julieanne for my engagement ring. From the very beginning, the entire team was incredibly helpful, patient, and attentive throughout the process.
I had several requests for modifications and custom details, and they went above and beyond to accommodate everything I wanted. They took the time to listen to my vision, answer all of my questions, and make sure every detail was exactly right.
The entire process was smooth, professional, and stress-free. Most importantly, the final ring is absolutely gorgeous, it’s even more beautiful than I imagined. The craftsmanship, quality, and attention to detail are outstanding.
I couldn’t be happier with my ring and the experience I had working with them. I highly recommend them to anyone looking for a beautiful custom engagement ring and exceptional customer service!
Response from Best BrillianceJun 4, 2026
Thank you for your review! We’re grateful for your support and are delighted that we could be part of such a special moment.
BB
Brandon B.
Beautiful ring
Beautiful ring. Love the price too
Response from Best BrillianceMay 31, 2026
Thank you for your wonderful review! We truly appreciate your support and are delighted you had a great experience with us.