Best BrillianceEngagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 42 reviews with 4 stars · Clear filters
Theresa J.
So, far so good. Beautiful ring fits perfectly in my ring enhancer. The only issue I have the diamond is a tad loose I can wiggle it and so I am afraid of wearing it.
Response from Best BrillianceJan 21, 2025
Thank you so much for your kind feedback! It’s always a pleasure to hear from our wonderful customers like you. For better fit or any adjustment needed - we can do to assist you, feel free to reach out!
Marc
Good purchase. Would do it again. However, lot's of communication was needed and the person at best brilliance was not very smart in understanding customer needs.
Response from Best BrillianceJun 20, 2024
Dear Marc, Thank you for your feedback and for choosing Best Brilliance for your purchase. We are glad to hear that you are satisfied with your purchase and would consider buying from us again. We apologize for any inconvenience caused by the communication issues you experienced. We continuously strive to improve our customer service and ensure our team is better equipped to understand and meet our customers' needs. Your comments are valuable to us as we work towards providing a seamless and efficient experience for all our customers. We appreciate your business and hope to serve you again in the future. Best Brilliance Team
Sherina
The ring is definitely stunning I can’t take my eyes off of it the packaging was beautiful and well thought out and I love the authentication paperwork that comes with it my only issue is the pair of earrings valued at $1100 that was included as a free gift was extremely small and didn’t seem like the same as the picture customer service was good responded in a reasonable amount of time
Response from Best BrillianceJun 10, 2024
Hi Sherina, Thank you for sharing your experience! We're delighted to hear that you find your ring stunning and that you appreciated the beautiful packaging and authentication paperwork. Your feedback regarding the complimentary earrings is also valuable and I've passed it along to the appropriate team. We're glad to hear that our customer service met your needs promptly and we are here if you need us! Best Brilliance Team
Kevin M.
After consulting with customer support, I came to the conclusion that the right purchase was the Candice bracelet with lab-grown diamonds. It does seem so now that I received the product.
Response from Best BrillianceJun 9, 2024
Hi Kevin, Thank you for sharing your experience! We’re delighted to hear our customer support was able to assist you in finding the perfect piece. Enjoy your beautiful new bracelet, and feel free to reach out if you need anything else in the future! Best Brilliance Team
Wyatt W.
The Aspen pendant I bought for my wife was the right gift. However, I had to wait for Easter to come in order to get a good price on it.
Response from Best BrillianceJun 9, 2024
Hi Wyatt, Thank you so much for taking the time to leave a review. We are so glad you were able to take advantage of our Easter sale and that it was the perfect gift. We look forward to assisting you with her next one! :) Best Brilliance Team
Edwin H.
A jewelry shop I check regularly for promotions. All three products I bought (two rights and one necklace) look great! Some might argue about pricing, but high quality doesn’t come cheap.
Response from Best BrillianceJun 9, 2024
Hi Edwin, Thank you for your continued support! We're thrilled to hear that you're pleased with each piece you've purchased thus far. We strive to offer the highest quality in our products, and it's great to know you recognize the value. If you ever have any questions or need assistance, we're here to help. Enjoy your beautiful jewelry, and we look forward to serving you again! Best Brilliance Team
Kade W.
Wanted to spend some money on a quality lab-grown diamond. A friend told me about Best Brilliance. Good quality products and on top of that - variety for any type of customer. Support responds in minutes.
Chase F.
I managed to grab 50% off on a Rebecca diamond ring. Apparently, this shop offers great deals for ready-to-ship items. Their website is a bit overwhelming, but the quality of the products is unquestionable.