Best BrillianceEngagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 399 reviews with 5 stars · Clear filters
Shawn G.
The best ring I have ever seen in my life, and customer service was amazing
Response from Best BrillianceApr 10, 2025
Thank you so much for the amazing review! We’re proud to have earned your satisfaction and appreciate your support more than you know.
Shane A.
Diamond quality is almost blinding! Customer service was fantastic as they updated me through every process of it. 10/10 recommend!
Response from Best BrillianceApr 10, 2025
Thank you for your feedback and the 5-star rating! We’re so pleased everything went well and appreciate you taking the time to share your experience.
Maria Eugenia M.
Buying jewelry online can be tricky but Best Brilliance makes the process smooth and easy. They work with you and they send you a prepaid label if you need to return a piece for any reason. Their lab grown diamond pieces are amazing and beautiful and they even custom your jewelry according to your request.
Response from Best BrillianceMar 23, 2025
Thank you so much for your kind review! We’re absolutely delighted to hear that you had such a positive experience with us. It’s always a pleasure to know that our efforts are making a difference, and your feedback encourages us to keep aiming for excellence. We truly appreciate your support and look forward to serving you again soon
kim
Everything was great, love my rings!
Response from Best BrillianceMar 23, 2025
We’re so happy to hear that you had a great experience! Thank you for taking the time to share such lovely feedback. We’re committed to delivering consistent, high-quality service, and it’s wonderful to know we succeeded. Your support means a lot to us, and we can’t wait to welcome you back again!
Ana-Maria S.
Excellent! Excellent! Excellent!
Response from Best BrillianceMar 23, 2025
Thank you for the fantastic review! We are so glad to hear that you were happy with your experience from start to finish. Our goal is always to make every interaction smooth, enjoyable, and satisfying—and it means a lot to know we delivered. We’re grateful for your trust and hope to assist you again very soon!
Daysi C.
Working with this company was easy! I had a great experience purchasing from BB. They keep you updated on the whole process and their customer service is amazing. They were very patient with me as I had to make a couple changes to my order. I got my new ring today and it is BEAUTIFUL! I would 100% recommend this company and will most definitely be shopping with them in the future!
Response from Best BrillianceMar 23, 2025
We’re truly thankful for your positive feedback! It’s incredibly rewarding to hear that you were satisfied with your experience. Every review like this reinforces our dedication to great service and attention to detail. Thank you for your kind words—we look forward to being part of your next order!
Leslie
Customer service was responsive and helpful. Product was packaged very nicely and is beautiful. Very happy with my purchase!
Response from Best BrillianceMar 23, 2025
Thank you for sharing such a lovely review! It’s great to hear that you enjoyed your experience and felt well taken care of. Providing excellent service is what we strive for every day, and your support motivates us to keep doing our best. We can’t wait to help you again in the future!
JEANINE T.
My ring is perfect, I love it. The communication was excellent they told me every step of the way what they were doing. I would purchase from them again.
Response from Best BrillianceMar 23, 2025
We’re so grateful for your kind words and thrilled to know that you had a positive experience with us! Customer satisfaction is always at the heart of what we do, and your feedback lets us know we’re on the right track. Thank you again—we’ll be here when you need us next!