Engagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
bestbrilliance.com
Website
bestbrilliance.com
Category
Jewelry & Watches
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Great communication all the way from ordering to logistics delivery
Response from Best BrillianceJul 3, 2025
Thank you for sharing your experience with us! We love hearing that you’re happy with everything. It brings us so much pride knowing our efforts made a difference.
DA
Daniel A.
Not only best diamond but exceptional customer service!
Greatest experience I have ever had! Lisa was super helpful and answered all my questions within minutes of sending email. After getting my jewelery had to send it back to be resized. Lisa again responded super fast to email and explained in detail how to send jewelery back with tips to make it as easy and quick as possible. 10 out of 10 would recommend best brilliance because of Lisa's customer service alone. The diamond was exactly as shown on website and jewelery was better than I expected!
Response from Best BrillianceJun 2, 2025
Thank you for your wonderful review! We’re so happy to hear you had a great experience—it’s always a pleasure to serve customers like you.
ER
Elaine R.
Pure Brilliance in Platinum – A Ring Beyond Expectations!
Absolutely thrilled with my purchase from Best Brilliance! I ordered a round diamond ring set in platinum, and it exceeded every expectation. The quality of the diamond is truly outstanding — brilliant, clear, and full of life. The cut is flawless, allowing the stone to catch the light beautifully from every angle. The color is exceptional as well — crisp, bright, and exactly as promised.
The platinum setting is equally stunning. It’s sleek, elegant, and has a timeless, luxurious feel. You can really tell that care and craftsmanship went into every detail. The ring feels substantial and secure while still being delicate and sophisticated.
From start to finish, my experience with Best Brilliance has been nothing short of excellent. The quality, service, and sheer beauty of the piece make this a standout purchase — I can’t stop staring at it! Highly recommend to anyone looking for a breathtaking, high-quality diamond ring.
Response from Best BrillianceJun 2, 2025
We truly appreciate your feedback! It means the world to us to know you’re happy with your experience. Thank you for your support!
DF
Dennis F.
The team at Best Brilliance has been…
The team at Best Brilliance has been great to work with. I was nervous at first making a large purchase online but the product has been as promised and good quality. I’ve made multiple purchases with these guys.
Response from Best BrillianceMay 24, 2025
Thank you so much for your kind review! We’re thrilled to hear you had a great experience and truly appreciate your support.
SG
Stuart G.
Stunning Ring and Service
Everything was wonderfully handled, and if assistance was ever needed, they ensured you knew they were always available for you every step of the way. The quality is stunning, and they even engraved my request on the inner band of the engagement ring. Beautiful ring, absolutely beautiful! Wonderfully boxed with its own elegance, and carefully packaged with a secure delivery.
Response from Best BrillianceMay 24, 2025
Thanks for the lovely feedback! It’s always a joy to hear from happy customers. We’re grateful for your trust!
JD
Juan D.
Ring was amazing and their service very…
Ring was amazing and their service very effective
Response from Best BrillianceMay 24, 2025
We truly appreciate your kind words! It’s feedback like this that keeps us going—thank you for choosing us!
JK
Jared K.
Ring review
Ring came out beautiful and was sent to us in a relatively quick-ish manner
Response from Best BrillianceMay 24, 2025
Thank you for your support! We’re so happy everything went well and can’t wait to assist you again in the future.
EC
Eastern C.
Very nice rings, great company.
Very nice quality, she loved it. The rings were too big so we had to send them back for resizing, each ring comes with a one time complimentary resize. They did a great job and we received the ring back within a week and a half, very quick and it turned out great, but the only bad thing, most people probably do not think about much, I asked if they didn’t mind sending the side stones to me that they had to remove for making it smaller, considering I paid for them, only 1 small diamond per ring I believe, but they did not send them, so the resizing is not technically free or complimentary because diamonds cost money, that is the only negative, although great overall experience.
Response from Best BrillianceMay 24, 2025
Thank you for your kind feedback! We’re always learning and growing, and we’re so glad to have earned your trust. We can’t wait to serve you again!