Best BrillianceEngagement RingsLab Grown Diamonds RingsMoissanite RingsAbout Best Brilliance Best Brilliance is a global leader diamond jeweler online for engagement rings, wedding rings and custom made fine jewelry. Free Shipping and Free Returns. We're here to assist you! Get a free consultation from our diamond expert.
Best Brilliance (bestbrilliance.com) has 455 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 399 reviews with 5 stars · Clear filters
Khachatur K.
They are incredible and also go above and beyond to get you the best deal. Very responsive and just a great group of people! Cant say how happy i am
Response from Best BrillianceJul 12, 2025
Thank you for your lovely review! We’re so happy to hear that you’re pleased with your experience. Your feedback inspires us to keep doing our best every day.
Jeff F.
Great company and beautiful products. I basically shopped only from the website and ordered my ring. Took almost 4 weeks but the work was excellent and quality first class. Once it came the ring was a little large and I had to send it back to get it resized. Absolutely painless process and they paid for shipping both ways by FedEx express. No issues no weird rules just good service and a great price and an amazing product. they also included a pair of pearl earrings with 14 karat gold posts I wasn’t even aware of and they are beautiful. Highly recommend!
Response from Best BrillianceJul 5, 2025
Thank you for your kind words and for choosing us! It’s always a joy to hear that our work made a positive impact—your feedback truly means a lot to us.
Leslie C.
Excellent customer service!
Response from Best BrillianceJul 5, 2025
We’re so glad to hear you had a great experience! Your support and feedback are deeply appreciated and remind us why we’re so passionate about what we do.
Carrie G.
I LOVE my ring! It’s looks absolutely AMAZING, and the team was in touch throughout the entire process. Excellent price as well!
Response from Best BrillianceJul 3, 2025
Thank you so much for your kind words and for choosing us! We’re so happy to hear you had a great experience. Your feedback truly motivates our team and reminds us why we love what we do.
KCVixen
What a wonderful experience! From beginning to end, communication was amazing. They texted on a consistent basis and let me know when work was starting on my ring, when it was near completion, and also when it shipped. When it arrived, my Royal emerald cut platinum ring was EXACTLY as pictured. I couldn’t be happier. We liked it so much that we ordered a second ring as well, a wedding band to match!
Response from Best BrillianceJul 3, 2025
We really appreciate your review and your trust in us. It’s incredibly rewarding to know you’re happy with your order. Feedback like this makes all the effort worthwhile!
Lisa M.
From beginning to end, my experience with Best Brilliance has been wonderful. I recently created a new ring to commemorate the loss of my diamond, which I had cherished for 50 years. This new ring will accompany us on our 50th anniversary renewal trip. I reached out to Julieanne several times regarding the arrival date, and she was incredibly considerate and kind in addressing all my questions. Thank you!
Response from Best BrillianceJul 3, 2025
Thank you for your wonderful review! We’re always thrilled to hear when customers are happy with both the product and the service—it’s exactly what we aim for every time.
Sonia M.
Thank you for your excellent service and responsiveness. I truly appreciate how quickly you handled my order, especially given my tight schedule. Your professionalism and support made all the difference.
Response from Best BrillianceJul 3, 2025
We’re so grateful for your support and kind feedback. Creating a great experience takes a lot of teamwork, and hearing it’s appreciated makes it all worth it!
Sara A.
This was truly the best customer service I have ever received. I got the 2ct center stone Lucy Lab Grown diamond bridal set and it came out beautifully. I had help every step of the way and all of my questions were answered promptly. I never thought ordering a ring online could be this easy and successful, and I truly fell IN LOVE with my ring! I wanted my ring to sit flush with the wedding band and that’s exactly what I got. I will definitely be recommending this to my family and friends and would also be purchasing from best brilliance in the future whether it’s for anniversaries, gifts, etc.
Response from Best BrillianceJul 3, 2025
Thank you so much for your kind feedback! We’re truly happy to know you had a great experience. It means a lot to our team, and we're so proud to have been part of something special for you