We are a creative bunch of aspiring adults who are making things happen for people with kickass ideas and amazing stories to tell. We write books on behalf of those individuals, giving them a voice in an increasingly busy world where one's individuality can be lost within seconds if not premiered properly-and then there is always our passion. More than a decade-long collective experience has enabled us to specialize globally in ghostwriting services offered worldwide.
Best Book Writers (bestbookwriters.com) has 30 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
bestbookwriters.com
Website
bestbookwriters.com
Category
Books & Magazines
Location
Leander, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Total scam. They claimed to be AMAZON publishing and charged me money for services that Amazon does for free. "Emma" and "Adam" were people I dealt with. They sent me an AMAZONSPUBLISHER invoice.
KS
Kai S.
Laughing at sensitive information
To whom it may concern,
I am writing to lodge a formal complaint regarding the conduct of one of your representatives during an unsolicited marketing call I received today.
**Call details**
- Date: 7 May 2026
- Time: 14:14 GMT
- Number called from: +44 20 3670 0015 / 020 3670 0015
- Representative: Sebastian (stated he was "calling from Best Publishers regarding marketing")
- Recipient: Kai Sublime
**Nature of the complaint**
During the call, in an attempt to provide context for my situation, I shared sensitive personal information with Sebastian. His response was to laugh.
When I asked to be transferred to his manager, he refused to do so, instead repeatedly demanding to know why I wished to escalate. After I declined to share my reason and asked again to be passed on, he stated it was "not possible" to transfer me to a manager. I ended the call. Subsequent attempts to call back were unsuccessful.
This conduct is unacceptable on multiple counts:
1. Laughing at a customer who has just disclosed sensitive personal information is a fundamental breach of professional conduct and basic human decency.
2. Refusing a customer's explicit, repeated request to escalate to a manager is a breach of standard call-handling protocol.
3. Demanding a reason as a precondition to escalation is improper — the request itself is the trigger.
**What I expect from you**
1. A written acknowledgement of this complaint within 5 working days.
2. A formal investigation, including review of the call recording (which I trust is retained per standard practice).
3. A written apology from Sebastian and from a senior manager.
4. Written confirmation of the disciplinary or remedial action taken.
5. Confirmation that my number has been removed from all marketing and contact lists held by Best Book Writers and any affiliated entities, and that I will receive no further calls.
I expect a substantive response within 10 working days. If I do not receive one, I will escalate to the Information Commissioner's Office and to Trustpilot, where I will document this experience publicly.
Regards,
Kai Sublime
Response from Best Book WritersMay 14, 2026
Dear Kai Sublime,
Thank you for your message.
We have carefully reviewed the details you shared, and we would like to clarify the following points clearly.
Firstly, the phone number you referenced (+44 20 3670 0015 / 020 3670 0015) is not associated with our company in any capacity. We are a US-based organization, and we do not operate using UK landline numbers of this format. This must be a UK based company or any other company operates in UK region.
No Affiliation: We have absolutely no connection, partnership, or affiliation with "Best Publishers" or any "Best Book Publisher UK."
Secondly, after conducting a full internal review of our call records for the date and time mentioned (7 May 2026, 14:14 GMT), we can confirm that there is no record of any communication with you.
On this basis, the allegations you have raised do not correspond to any interaction with our company, and we cannot be held responsible for an incident that did not occur within our operations or through our personnel.
We must also be very clear that publishing or maintaining public statements attributing serious misconduct to a company without verification is not appropriate. It can cause unnecessary reputational harm, particularly when the claims are not supported by any internal records or identifiable association.
We respectfully request that you review your records carefully and confirm the correct party involved in this matter. If it is established that this complaint has been misdirected, we expect that the statement will be amended or removed promptly.
Should this not be corrected, we will be left with no option but to protect our business interests through appropriate formal channels.
Regards,
Best Book Writers
RD
Raven D.
Don't work with them if you want your…
Don't work with them if you want your money took they'll take it 💯
HE
Howard E.
The professionalism and dedication of…
The professionalism and dedication of their team were exceptional. A must-have service for any author!
RW
Raven wants to motivate u D.
Adam called and harassed me about My review
Harassment I go a call from best book writers about my review which is the truth and Adam was the one who called me he was rude and I mentioned God and he said God has nothing to do with how my $350 that I paid for My copyright was never even done I never received it I beg anyone don't work with these thieves the bible says though shalt not steal and lie and they did both avoid this company there are legit ones
TB
Tyshondra B.
I AM GOT A LAWYER TO LOOK OVER THE…
I AM GOT A LAWYER TO LOOK OVER THE CONTRACT AND EVERYTHING WAS OK AND THE PERSON RYAN IN ADDITION, NEVER RESPOND BACK / AFTER I SENT HIM THE CONTRACT 😡
LP
Linda P.
Very efficient and respoillunsive thank…
Very efficient and responsive thank you all for ur hard work
LC
Lana C.
Best Book Writer Excels in Publishing
Writing my children's book was easy, but the idea of getting it published was daunting. Until Best Book Writers came to my rescue, this quality company was knowledgeable and caring. They handle every aspect of publishing my book, from illustrations to formatting, editing to marketing, and publishing on Amazon, Barnes and Noble, and IngramSparks. The creativity of the cover is beautiful, and the illustrations are charming.
Emma, my project manager, is the heart and soul of publishing my book. To me, she is the best of the best. Every question was answered, and every concern was handled. Emma’s calming, caring, knowledgeable, and professional nature brought my book to life. I will be forever grateful to Emma and Best Book Writers.
