Sarah W.
good
Service was good

Bessler Auto Parts is the Midwest’s premier source for late model, recycled auto parts specializing in used engines and transmissions. As a family-owned and operated company since 1985, you can count on Bessler Auto Parts to provide the quality service you desire when looking for recycled or used car parts. We offer a superior in-house warranty and ship our parts nationwide.
Bessler Auto Parts (besslerautoparts.com) has 84 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingWaste Management · Berlin, Connecticut
Excellent

Waste Management · Belfair, Washington
Excellent

Waste Management · Frederick, Maryland
Excellent

Waste Management · Atlanta, Georgia
Excellent
Showing 13 reviews with 4 stars · Clear filters
Sarah W.
Service was good
Kevin
Very fast turn-a-around. Ordered a tail light on Sunday, it shipped on Monday and was received on Tuesday. Was in great shape. Their grade was the part was spot on, an A.
J T.
I ordered a rear axle on line from them. Never got it. I called several times with no reply. Adam from Besslers reached out me to explain the unfortunate series of events that created this mess and did his best to make it right. I use Besslers in Hebron a lot and never had an issue so I will consider this an anomaly.
Response from Bessler Auto PartsNov 7, 2023
Jason, thank you for your understanding and allowing us to rectify the issue. -Bessler Auto Parts.
Richard F.
The website is easy to navigate and the part showed up quickly and was correct for my vehicle.
Mike H.
Employees i worked with (on phone and in person) were great. Part I received had a few more scratches than the price warranted (shoud have been $50 less).
Response from Bessler Auto PartsFeb 14, 2023
Mike - It was nice talking to you today! My apologies again for the scratches on the part. I have credited you $50 to make it right. Please let me know if there is anything else I can help you with in the future!
Dan S.
I had an initial negative experience since I was sent the wrong part and could not make contact to receive help. However, Billy reached out and took care of my issue with exceptional customer service. Thank you for making the "right"!
Response from Bessler Auto PartsDec 7, 2022
Dan - I truly apologize that there is an issue with your purchase! I handle all of our e-commerce sales and this is the first I have heard about the issue. I would like to make this right. Please call me directly at 859-442-7278 ext 282. Thanks!
Zack D.
Shipping was faster than expected. I ordered a stereo for my Toyota Sienna and it works as it should. The only problem was the mounting brackets that came with the unit were beat to hell and back. I was able to bend them into place where they should be so I could install the new unit.
Response from Bessler Auto PartsNov 28, 2022
Zack - Thanks for taking the time to leave us a review. We appreciate your feedback! Happy to hear it arrived so fast. I truly apologize for the issue with the brackets. Unfortunately, this happens from time to time in transit. I will personally pass this along to our shipping team to make sure we are using enough packing in our boxes. Please don't hesitate to reach out if you have any issues installing it. 859-442-7278 ext 282.
Alexus F.
I wish I would have asked more specifics about my purchase instead of going off the pictures. But overall great customer service, communication, and easy pick up! Drove over an hour from home would shop again if need be 🙂
Response from Bessler Auto PartsNov 28, 2022
Alexus - We appreciate your business and value your feedback! We are very happy to hear we provided you with great customer service. If there are any issues whatsoever with your purchase, please reach out directly, so we can make it right! 859-442-7278 ext. 282. Thanks!