Loganswoods
Rear axle assembly
Ordering process was super simple. However notification of order readiness is lacking. Had to follow up several times on day of promise date and leave without knowing if part had arrived at pick up location. Took 45 minutes for part to be retrieved a loaded. Got home to realize what was supposed to be a complete rear axle assembly was missing the parking brake shoes and hardware on one side. Axle also looked completely different than original however it was compatible.
Response from Bessler Auto PartsJan 26, 2022
Logan - We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. We would like to make things right. A team member has already reached out to determine how we can provide a solution. Please reply to us directly at 859-442-7278 ext 282. Thank you for bringing this to our attention!