E. A.
They have our money, we have nothing to show for it...
*Update - after reaching out to BBB.org, I got a response after about 3-4 days and shipping confirmation. Unit arrive and works great. Solid unit, customer service was lacking* Purchased in early June with several promised "shipping dates" and nothing. They billed us when we purchased (instead of when it shipped) and we haven't received the oven over 2 months later. Read online reviews carefully. They aren't being honest about the shipping. Also, odd the only 5 star review here is the same name as the customer service person at Bertello that we've emailed several times and has given us false promise responses. Might be a coincidence....?