Fatima Rustica J.
Very accommodating and effective…
Very accommodating and effective teachers :) excellente!
Response from BerlitzMar 26, 2021
Thanks for leaving a review, Fatima!

Berlitz is a global leader in language training and cultural consulting, helping people and organizations communicate with confidence for more than 145 years.We provide language instruction, cross-cultural training, business communication programs, and workforce development solutions for individuals, companies, government agencies, educational institutions, and non-profit organizations around the world.Operating in more than 70 countries and offering instruction in over 50 languages, Berlitz helps learners develop practical communication skills that can be applied immediately in real-world situations. Our renowned immersive teaching approach, the Berlitz Method, focuses on active conversation and interaction to build confidence and fluency from day one.We offer flexible learning options designed to fit a variety of goals, schedules, and learning preferences. Students can choose from live online classes, in-person instruction, private lessons, group training, and self-paced learning programs. Whether preparing for international business, career advancement, travel, relocation, academic success, or personal enrichment, learners receive training tailored to their proficiency level and objectives.In addition to language instruction, Berlitz supports organizations with cross-cultural training and global leadership development, helping teams work effectively across cultures and international markets.At Berlitz, we believe language and cultural understanding create opportunities, strengthen relationships, and empower people to succeed in an increasingly connected world.Open your world with Berlitz.
Berlitz (berlitz.com) has 678 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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678 approved reviews, newest moderated first
Fatima Rustica J.
Very accommodating and effective teachers :) excellente!
Response from BerlitzMar 26, 2021
Thanks for leaving a review, Fatima!
Damon
Teachers are really nice, Berlitz's staff are friendly and responsive as well. I am very satisfied with Berlitz.
Response from BerlitzMar 19, 2021
Thank you, Damon! It is great to hear you are enjoying your experience with Berlitz and have had such positive interactions with our instructors and customer services.
Tatyana G.
I am very satisfied with my teacher at Berlitz (Julie Coudert) and support I got from administrative staff during pandemic telework. I would recommend Berlitz to my colleagues or anyone to study a foreign language.
Response from BerlitzMar 19, 2021
Thank you so much, Tatyana! We will be sure to pass your feedback on to Julie and we are sure she will be very pleased to hear how much you enjoyed your course.
Student
The instructor I had through Berlitz was fantastic. She was very knowledgeable in all aspects of the language and culture of the region. She was very patient, understanding, and accessible for questions. My specific course was a daily intense immersion course and my instructor was incredible. My only complaint would be the Newrow platform used by Berlitz for online training was often plagued with bugs, crashes, or other issues. This improved as new versions were deployed, but this was very distracting early on during its initial deployment.
Response from BerlitzMar 12, 2021
Thank you for taking the time to leave a review for Berlitz! We are very happy to hear you enjoyed your course and your instructor. We have worked very hard to improve the experience of our online courses and will continue to do so. Thanks for your feedback and we will certainly pass this along to the appropriate teams.
Melissa W.
My teacher Wilfred was terrific. He was very patient and made sure I completely understood the material before we progressed to the next session. He also made sure the sessions were as productive as possible, encouraged me to provide real world examples and was flexible in terms of scheduling.
Response from BerlitzMar 12, 2021
Thanks, Melissa! I will definitely pass your feedback on to Wilfred. We are so very glad that you had such a positive experience and wish you the best of luck using your new language skills in the real world.
H W.
I tried a beginners Spanish with Berlitz and was very pleased with my progress in Spanish. I would recommend them for anyone serious in learning a new language.
Response from BerlitzMar 12, 2021
Thanks for the review, Heather! It is great to hear your confidence in speaking Spanish has increased as a result of our course. Best of luck!
Julie L.
I had one on one private lessons. They were ok. I asked for more on demand conversation/ spontaneous conversation but I read 80% of the time. It wasn't very flexible or easy to make or change appointments. It took me two weeks to get started after I had paid. Also the instructor occasionally took a brief pause during our session to answer the phone or assist the other people in his home. So a bit disruptive. Things I did like- talking to a native speaker and improving my accent and speech!
Response from BerlitzMar 12, 2021
Hello Julie. Thank you for taking the time to leave a review. We appreciate all feedback from our learners. We are glad you were able to improve your accent and speech. We are also sorry to hear about your experience during some of your lessons. We will certainly look into this further. If possible, could you please reach out to [email protected] to discuss some more specifics from your course?
Chiara
The course wasn't really helpfull in my opinion. The teacher never explained to me grammar rules, she was too quick and quite hasty. Then she coughed and blew her nose all the time. She was really annoying. I coudn't even listen the audio for the noise she made. The tools during the lesson didn't work properly. They were awful. The materials online had a lot of mistakes and the audio sometimes did't work. Only the customer service was really nice and helpfull despite all the problems they faced all the time. I don't know how many tickets I opened for assistance. Really really bad.
Response from BerlitzMar 12, 2021
Hello Chiara. We are very sorry to hear about your experience with us. This is not the level of customer service we strive to provide to each of our learners. Your feedback will be sent to our customer service team, who will be reaching out to you. If possible, could you also please reach out to [email protected] to discuss your experience in more detail? Thanks.