David from Los A.
Great Please for Online Purchase
I actually spoke with the staff before making an online purchase. The staff was very helpful right over the phone and answered my question with professionalism.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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David from Los A.
I actually spoke with the staff before making an online purchase. The staff was very helpful right over the phone and answered my question with professionalism.
John
Ben's cycle is a great source for high quality bicycle parts & accessories, especially stuff made by Nitto & Brooks.
Esteban
Benscycle is a great place to buy bicycles and parts,I Highly Recommend it they shipp fast
charles
I felt like Bens cycle did everything they could to satisfy me, even putting a rush on an order so it was at my door the next day. Customer service means a lot to me, so I'll return to Bens.
John
Stem arrived quickly, and just as expected!
Mark
Ordered a carbon wheel set for my fat bike. The custom order was done fast accurate and at lowest price around. Very happy with wheels and service
James
Excellent prices on the products I bought, fast shipping and everything was well packaged. Plus great phone support for some questions I had. I couldn't be more pleased. A++++++++++++++++++++
Makoto
Excellent seller! Fast shipping,Nice package,Good item.