Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Brandon
Price-match was fast and easy to use, but I was able to find the cheapest prices here with most products anyways. The free delivery was still surprisingly fast. Received everything within a week. Wide selection of brands and products. This is how all biking websites should be. Will definitely use again in the future.
Customer
Thanks for great service.
Tony W.
Great communication and service. Made exactly the wheel I was looking for and price was very fair.
Glen from B.
I was looking for some Tektro R559 Long Reach Brakes with regular nut attachment for my old Raleigh Gran Sport bike. Ben's had them for a great price plus a special free shipping deal. They arrived 3 days later - probably would have been quicker but USPS was slow to get them out to my building, not Ben's fault. I had ordered some MKS pedals several years ago and again, a great deal and quick arrival. Kudos.
Rob M.
Fast and easy purchasing, communicative and fairly priced.
Customer
Purchased MKS steel deep half toe clips with leather. Price was at least $10 cheaper than anywhere else on the internet. Site was easy to navigate and shipping was fast and free. Product is high quality, exactly what I wanted for my bike.
Rob (.
My order arrived from the US in record time and, although only a small consignment, it was treated with the urgency of an order from the big end of town. Mightily satisfied and many thanks.
Alvaro
I ordered some reach adjustment blocks. They were much cheaper than everybody else online, plus the offered free shipping. They arrive very fast, brand new. They sent me a discount code for my next purchase. I enjoyed their site.
