David A.
Happy with my purchase!
Bought Nitto handlebars and a pair of Fyxation pedal straps. Items came as described and shipping was super fast. Great shopping experience!
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 697 reviews with 5 stars · Clear filters
David A.
Bought Nitto handlebars and a pair of Fyxation pedal straps. Items came as described and shipping was super fast. Great shopping experience!
Customer
Ultra fast! And super appreciated!
Dorothy L.
I was very impressed with the speed that you all have in sending out orders. It was very fast and I really appreciated it as it was needed in time for our Son's Birthday! Thank You so much in being so fast!!! If I ever need anything again, I would make sure that I would order from you all!!!
Greg
online purchase of bicycle components -ok prices and prompt service - 1 day for processing and free 2 day delivery! Very efficient - I would purchase again.
David
great description on the website, exact item shipped promptly, very good price. could not ask for more. thank you
Customer
Great prices and super quick shipping
Cody E.
The shipping was free and super fast, got it in 3 or 4 days.
Jin S.
Matt has been very helpful with my order. First he he indulged my request to ship my order the same day, even though the order was put in after the same-day shipping deadline. Second, when I noticed a cosmetic defect on the item I ordered, he offered a full refund or an extra discount (exchange was not an option because the item in question was no longer in stock). From start to finish, I was thoroughly impressed with Ben's Cycles customer service and won't hesitate to order my cycling accessories and parts from them in the future.