Tim C.
First experience with Ben's
Love the selection, good pricing and website was easy to use. The 'project' option was great as I put together a grouppo for a build. This would have been five starts but there was an issue with adding items to the cart that resulted in two separate orders and there was a slight communication issue getting it straightened out. Very good, but not perfect and that was the difference, but I am likely to use them in the future.
Response from Ben's CycleSep 17, 2014
Hi Tim, We'd love to know how we can improve our customer service communications. Is there a chance you could share more with us? Please feel free to email [email protected] at your convenience, we would really appreciate it! Thanks! Matt

