Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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johnny S.
No tax and awesome shipping, plus they have a points system to save you money on future purchases!
Response from Ben's CycleFeb 16, 2015
Thanks for the review! Did you know you can earn even more reward points by reviewing products? Checkout out our Ben's Cycle Rewards FAQ page https://www.benscycle.com/t-rewards-faq.aspx
Customer
I was happy with the purchase.
Brock
I felt a little guilty making the purchase honestly. I thought, "how the hell can they be making any money on this transaction?" It was a small purchase, and the shipping options were amazing. Lately I like USPS for affordability and great ship times. It turned out the shipping was free anyway since it was my first purchase I guess. These guys are great. They will definitely be on my short list of online shops. Thanks!
Tony S.
My order was processed quickly and accurately. Couldn't ask for better service.
C. B.
We live in Australia where some of the cycling products are not available - we ordered through Ben's Cycle, got a discount for our first order and were offered free shipping. The products came quickly, and were as described - a real hassle free experience. Would, and will, order from them again. Ordered another bicycle item from Sydney, but the stuff from the USA got here faster! How about that!
scott
Ben's is a great store to deal with. I made an online purchase after talking with his knowlegable staff. Bike was as described, well protected for shipping and arrived quickly. I would definitely buy from them again!
joel D.
ordered bar tape came fast and exactly as described
Tin C.
they placed my order and ship it on time, well cover the package.
