Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Customer
I live in Hawaii and as a result I've grown accostumed to waiting forever for packages. I'm truly shocked at how quickly I got the hub I ordered from Ben's Cycle. The order was placed, shipped, and arrived to me in four days. Most of my other online purchases take over a week. On top of that, this was a rather specific part and Ben's Cycle was the only place I could find it brand new.
Customer
Great price, quick shipping, product as described. A+++
Bruno
The prices are cheap, and the shipping is really quick. 10/10 would recommend.
Customer
A+ products and service.
Customer
First rate selection; exceptional delivery
Jeff H.
My order arrived damaged. Ben's customer service responded quickly to resolve the issue and kept me updated on the status. Great products, great prices, fast shipping and great customer service. You couldn't ask for more.
Larry T.
Hard-to-find Campagnolo parts can be found!
Rob
Recently purchase a Nitto Campee 34F rack they had the best price on this hard to find rack. It was very well packed and arrived quickly. I highly recommend them.
