Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Monty
I had an easton fork that was missing the ITT nut which turned out to be very hard to find. After multiple attempts at my LBSs and even Easton itself, I could only find one at Ben's Cycle. They saved the day!
Ryan
I scoured the internet for the best price, and found that Ben's Cycle had the lowest price around for the cycling gloves I was looking for (Serfas Rx short fingered men's gloves). I placed my order and was pleased to discover that your first order through them is free. Shipping was prompt and the gloves were exactly as described. I will definitely be purchasing from them again, and may go visit the store in person as well, as I am only roughly 45 miles away.
Christopher L.
All according to plan and handled in a very timely fashion. Thanks!
HLRoss
Ordered from Ben's Cycle. Everything went as smoothly as possible. I shall be purchasing from them again!
David R.
Everything was perfect and free shipping on first order
Califooe D.
First time ever using this store. Items arrived fast and in good condition. Will use again.
CustomerDan
The purchase process was seamless and the prices very fair. The international shipping rates were very fair! Thanks so much! Dan
Bob E.
Had what I needed at a sale price and free shipping - say no more - OK I will. Awwwwsome!!!
