Susan
awesome service
Don't always take the time to fill out a review, but these guys were awesome. My order came so quickly, the tracking was perfect, good packaging, item just as specified - a very painless transaction.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Susan
Don't always take the time to fill out a review, but these guys were awesome. My order came so quickly, the tracking was perfect, good packaging, item just as specified - a very painless transaction.
Greg
Ben's Cycle was easy to conduct business with and when there was an issue with my order, they rectified it the next day. 5***** service!
Customer
Not a discount shop, but the selection and the shipping totally make up for it. You cna't find some items anywhere else.
FUZZY
GREAT SELECTION - FAST SHIPPING
Sandra F.
I purchased a stem online, late on a Friday evening. Early Monday morning I received an email saying it had shipped. I received it, very well padded and wrapped in less time than the tracking had indicated. Easy, hassle free service and accurate transaction. Also, if you are looking specifically, for a Nitto stem, Ben's has, by far, the largest selection of Nitto Japanese stems. My Nitto Technomic was just a little too long and I looked for a Technomic Deluxe, which Ben's had in stock at a reasonable and fair price. They carry several Nitto models that I had not heard of also. Fantastic selection.
Eric K.
Excellent gloves, shipped quickly.
Jayline A.
I ordered a Sugino crank from this site and I had no problems what so ever. They updated me on what was going on with my package, they gave me a tracking number, and all I had to do was wait. I recommend this site full on. I'll be buying from them again soon!
Jerrine
Ben's is now my go to for bike parts. They got the two most important things in mail order down. First, take the order correctly. Second, fill that order. Sounds easy but my experience is few get those two right. Ben's went a step further and got that part to me post haste! Will recommend Ben's to any and all who need part orders filled the right way.