Cliff
Great customer service above all
Great knowledge of the part I was looking for.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Cliff
Great knowledge of the part I was looking for.
Scott H.
I purchased a new adapter for a tag along bike and it works perfectly. Very durable and just as described when ordered. Also very fast shipping and cheap prices.
Customer
Ben's Cycle stocked the part I needed for a vintage re-build, and shipped it quickly.
Sean
Everything I ordered was the cheapest I could find it anywhere, and they got it to me faster than USPS could even track it. Perfect shopping experience.
Customer
I had been searching for a better price on certain Nitto parts, I don't mind paying higher prices for better quality. I learned a long time ago that a bin full of cheap bike parts that don't last is a waste of time/money. Better to spend a bit more at the beginning, get what you really want, and know that it will last. Well Ben's Cycle has the best online prices anywhere for Nitto parts by far. Nitto parts aren't cheap mind you but the combo of good pricing and great service can't be beat. Ben's website is easy to negotiate, has updates on items, and has a huge selection. On top of that, they shipped quickly with email updates! I will certainly be buying again from Ben's Cycle.
Customer
Found handlebars at the lowest price online and the shipping was super fast. Thanks!
squeeks
everything went good, no problems at all
kcr1965
Good price, prompt shipping.