Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Roy
My order was shipped out "UPS" and it was free. So, I got a great "Brooks B67" and at the lowest price I could find on the net. Now I can't find any reason to complain about that! Keep up the good work guys, and I wouldn't hesitate to order from "Ben's Cycle" in the future.
Stephanie
They always have what I want, all quality stuff and shipping is crazy fast
Customer
I was especially surprised (and delighted) that the package arrived sooner than I expected
Customer
Great price Fast shipping Excellent comunication
Tom
I placed an order online, then realized I made a mistake. I called the shop and they quickly made the necessary change without any hassle. The products, customer service and shipping was all A+. Highly recommend Ben's
Rob A.
I got my order quickly, and before it shipped, I got an e-mail saying one item was being shipped separately from a warehouse in California. I also got e-mails when my order shipped. Good price, and excellent service. I'd certainly order from Ben's again.
J Harper, C.
Ben's has reasonable prices on parts & shipping. Great customer service. They get orders out quickly. Stopped by once when driving through Milwaukee & the staff is great, knowledgable, and friendly.
Customer
Ordered hard to find part and they had it in my mailbox in 4 days. Nice.
