tim P.
Great shipping faster than others
Quick shipping good products nice site love it
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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tim P.
Quick shipping good products nice site love it
Customer
I bought a front bicycle rack from these guys and a handlebar bag and the items came professionally packaged and fast! Not only that, but I had a question about which accessory might work with my front rack and they e-mailed back promptly with a direct link to the product for which I was searching. I've been to their shop in Milwaukee and the service is prompt and courteous in person, too. These guys rock!
Stephen -.
I just ordered from Ben's for the first time, and was extremely pleased. I wouldn't hesitate to do business with them again.
IK
I've been a Ben's Cycle customer for several years now and always enjoyed their professional services, great selection of biking accessories, and competitive prices. Thanks much Ben's Cycle for doing such a great job! IK
Jane S.
Fantastic products, great range for track cyclists, and great service. Have been using Ben's for a few years, and its always my first stop for new track gear. Love their products and their service.
JF
product, service, and shipping was outstanding! Will do more business again!
MadJohn608
I had to return a part to Ben's Cycle. I called and spoke with Matt. He explained their return policy- send it back marked as "Return" - simple. My card was credited the very next morning. I placed another order on that call and received to part the next day. You couldn't ask for a friendlier, more professional experience. This is the kind of thing that makes me a return customer. Cheers to Ben's Cycle.
Chap33
Great campy part. Received free shipping for first time customer. Product arrived very Quickly!! Totally satisfied!!