Customer
Quick shipping, accurate product description, good price
I'm satisfied.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Customer
I'm satisfied.
Mike T.
I was looking for a specific part for my bike. I could not find one anywhere. A couple places said they had it but when it came down to ordering it they had to get it from China. Using Ben's web site I sent them message. Matt responded in minutes, not hours or days like other bike shops. They had the part in stock, shipped it the next day, I had the same week. I will definitely shop at Ben's again, They are on the top of my list now.
Girard
That - plus the best prices will have me shop again at Ben's.
Cornolio
Thank's a lot for a good service. Bike parts recived in 10 days to Russia. Packing was normal. Price is good. 5 stars. From Russia with love
Mike
I recently ordered a Bianchi Super Pista and received free shipping and the order came right on time via 5 business days (I'm located in Northern California).
Customer
very smooth easy transaction, items showed up with no problems.... would buy from again.
Customer
I was able to get hard to find parts at a reasonable price. My order was filled and shipped quickly.
Lucky
Ben's Cycles rox my sox!